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Raynold
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Product manager · 9 years experience
Bergschenhoek, Netherlands (Hybrid)
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Work Experience
AI Product Management - Manager
Feb 2026 – present
The HEINEKEN Company
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Following the successful development and scaling of AI products in Sales (Route-to-Customer), took on broader responsibility for Heineken's Global AI Product Management organization:
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• Expanded scope from customer-facing commercial AI products to include Supply Chain AI products.
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• Accountable for the end-to-end lifecycle of AI products, from development and production deployment to adoption and value realization.
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• Grew and lead the team from 6 to 15 Product Managers.
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• Established product management capabilities and governance across a growing global AI portfolio.
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• Partnering with senior business and technology stakeholders to deliver measurable business value through AI.
AI Product Management - Lead
Mar 2023 – Feb 2026 · 2 yrs
The HEINEKEN Company
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Leading a team of Global AI Product Managers, with a focus on Sales (Route to Consumer). Our Products have proven impact, and are scaled globally:
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1). AI Data Driven Advisor (AIDDA) - empowering Heineken's sales teams across the world to focus on the best next action (the right action, for the right customer, at the right time).
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• Scaled in >10 OPCOs, used by ~5k sales reps, and supporting ~500.000 customers.
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• Proven impact in boosting volume, and significant reduction in travel time for sales reps.
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• More details in the sources below.
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2). Product Recommender - empowering Heineken's B2B platforms and sales teams worldwide with the best personalized recommendations.
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• From cross-selling, and out-of-stock recommendations till smart suggested orders.
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• Scaled in >10 OPCOs, serving more than 500.000 customers.
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• Proven impact in boosting revenue, More details in the sources below.
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3). Falcon - Image Recognition to enhance Outlet Execution
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• Image recognition tool capturing insights from outlets (fridge contents, point of sales materials).
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• Proven impact, significantly reducing manual effort of our sales staff.
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Sources:
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• 2023 Heineken NV Annual Report
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• How HEINEKEN is brewing innovation with AI
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• Dutch IT Channel - HEINEKEN zet in op AI om de toekomst van bier te brouwen
Senior Commerce Data Scientist
Jan 2022 – May 2023 · 1 yrs
Philips
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Versuni, formerly known as Philips Domestic Appliances, has a simple yet powerful purpose of turning houses into homes. As a house of brands Versuni is home to the brands: Philips, Saeco, Gaggia, Preethi, Philips Walita, L'OR Barista and Senseo.
Analytics Business Partner Philips Online Store (Europe) & Data Scientist
Jan 2021 – Feb 2022 · 1 yrs
Philips
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Consulting the Philip Direct-to-Consumer store (D2C*) Europe with Insights and Data Science.
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• Being the business- and sparring partner for the Europe D2C (e-commerce) team
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• Drive and execute (predictive) performance insights for the Online Store (e.g., best product bundles, predict out of stock/revenue and explain drivers)
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• Ensuring quality of Consumer Store data (e.g., consult other analytics teams on their analysis & dashboards)
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• Guiding weekly performance meetings (e.g., Guiding Daily Management Europe, focussing on key KPIs)
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• Cooperation closely with stakeholders across Philips
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Main Tools:
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• Python, QlikSense
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* D2C includes different Revenue Sources (Philips Online Shop, Subscriptions, Marketplaces, Employee Shop and Loyalty & Incentives)
Lead Consultant & Data Scientist
Jan 2020 – Mar 2021 · 1 yrs
Philips
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Lead Consultant & Data Scientist – Team: Enterprise Information Management - Insights & Analytics.
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Lead Consultant for the development team (7 members) of the Philips 'Faster, Better, Smarter' Activation Track.
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• Faster by Data Engineering (automating data collection, data cleaning and data visualization).
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• Better by Data Integration (combining data sources to better understand our campaigns).
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• Smarter by understanding the past and the future (by implementing Dashboards and AI).
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Data Scientist (key projects):
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• Speech to Text (Transform huge amounts of audio files into text. Present the -anonymized- actionable results in a Dashboard)
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• Television (Dashboard that shows the impact of our TV advertisements on online traffic).
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• Integrated Uplift (Predict the number of ‘Add to Carts’ based on media spend and provide the business actionable insights from the model).
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Main Tools:
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• Python, Spark (PySpark), Azure Databricks, SQL and Qlik.
Data Scientist
Sep 2017 – Mar 2021 · 3 yrs
Philips
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Data Scientist - Team: Enterprise Information Management - Insights & Analytics.
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Projects in different domains of Philips:
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• Marketing & E-Commerce.
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• Health Care & Innovation.
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• Manufacturing.
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• Research.
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Data Science Experience:
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• Dealing with a lot of data (e.g. Factory data & Philips website data).
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• Predictive modelling (e.g. Machine failure, Search Rank, brand preferences).
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• Text Mining & NLP (e.g. Patent Documents, customer deep dives).
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• Web Scraping (e.g. collects data from different websites).
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• Dashboards (e.g. visualized Data Science results -automated- in dashboards).
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• Data Engineering (e.g. Digital Factory data).
Consultant Data & Analytics
Apr 2017 – Oct 2017
Verdonck, Klooster & Associates
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Enable costumers to make better decisions by:
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• Data Science models and Machine Learning
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• Improving data-driven working
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• Data visualizations & Dashboards
Junior Consultant Data & Analytics
Aug 2016 – Apr 2017
Verdonck, Klooster & Associates (VKA)
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Enable costumers to make better decisions by:
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• Data Science models and Machine Learning
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• Improving data-driven working
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• Data visualizations & Dashboards
Strategy Internship
Feb 2015 – Jul 2015
Political Party
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Contributed to develop a new party structure.
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Focus on:
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• Analyzing qualitative data.
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• Visualizing qualitative data.
Data Science Internship
Dec 2015 – Aug 2016
Heijmans
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Train machine learning models to predict households energy consumption.
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• Data preprocessing.
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• Data visualisation.
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• Machine learning / Time Series Analysis.
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• ARIMA and Gaussian Processes.
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• Language: R(Studio).
Research Assistant
Jan 2015 – Sep 2016 · 1 yrs
TNO
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Several projects in the Strategy & Policy team.
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‘Framework conditions for high-growth innovative enterprises’
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• Visualise data.
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• Analyse data.
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‘Connecting Creative Technologists’
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• Researcher.
Research Internship
2013 – 2013
Schadefonds Geweldsmisdrijven
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Research: Investigate reputation damages for paying compensations to the victims of ‘Project X’ in Haren.
Founder
2012 – 2014 · 2 yrs
Stichting voetbalintermediair
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Foundation with as goal to improve the sportsmanship between football teams.
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Our website made it possible to arrange friendly games, with the opportunity to rate the other team on the basis of sportsmanship.
Employee
Jun 2009 – Jun 2016 · 7 yrs
Centrum voor Reuma en Revalidatie Rotterdam
Member World Tang Soo Do Association
1995 – 2008 · 13 yrs
Tang Soo Do (Korean martial art)
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Tang Soo Do is a traditional Korean martial art of self defense. In 2005 I achieved my Black Belt degree. During the years I teached several classes and attended various championships.
Skills
Data Science & Analytics
Data Science, Big Data Analytics, Data-driven Decision Making, Web Analytics, Exploratory Data Analysis, Text Mining, Web Scraping, Data Engineering, Data Analytics, Data Storytelling, Data Analysis, Data Manipulation, Data Processing, Regression Models
Certificates
Microsoft Certified: Azure AI Engineer Associate, Microsoft Certified: Azure AI Fundamentals, Microsoft Certified: Azure Data Scientist Associate, Microsoft Certified: Azure Data Fundamentals, SP850-Az: Structured Streaming (Azure Databricks), SP863-Az: MLflow: Managing the Machine Learning Lifecycle (Azure Databricks), SP822: ETL Part 3: Production (Azure Databricks), SP821-Az: ETL Part 2: Transformations and Loads (Azure Databricks), SP820-Az: ETL Part 1: Data Extraction (Azure Databricks), SP805-Az: Getting Started with Apache Spark SQL (Azure Databricks), LEAD Unlock – People Manager Programme, Heineken Impact Leadership Programme
Soft Skills & Leadership
Leadership, Coaching, Team Management, ICT Consultancy, Collaborative Problem Solving, Problem Solving, Political Communication, Political Science, Political Analysis, Teammanagement
Business & Finance
Budget Management, Budgeting, Pricing Strategy, Strategy, Business Ownership
Product Management
Productplanning uitvoeren, Nieuwe producten ontwikkelen, Product Management
Machine Learning & AI
Artificial Intelligence (AI), Machine Learning Algorithms, Machine Learning
Marketing & Growth
Direct to Consumer Marketing, E-Commerce, Digital Marketing
Project Management & Agile
Stakeholder Management, Agile Project Management
Data Visualization
Dashboards, Data Visualization
Management & Leadership
Management
Customer Service
Customer Service
HR & Recruitment
Human Resources (HR)
Other Skills
Dataproducten, D2C, consultancy, Research Skills, Research Support, Productroadmaps, Data-strategieën
Personal Qualities
Flexibel
Adapts strategies and priorities swiftly in response to market changes, ensuring product relevance and alignment with customer needs.
Leiderschapsgericht
Inspires cross-functional teams to align on vision and priorities, fostering collaboration and driving successful product outcomes.
Analytisch
Utilizes data-driven insights to inform product strategy and optimize user experience, ensuring decisions are backed by thorough analysis.
Availability & Preferences
Contract type
Employed
Work arrangement
Hybrid
Region
Bergschenhoek, Netherlands
Education
Master of Science (MSc) · Tilburg University · 2015 – 2016
Master of Science (MSc) · Erasmus Universiteit Rotterdam · 2014 – 2016
Licenses & Certificates
Microsoft Certified: Azure AI Engineer Associate
Microsoft Certified: Azure AI Fundamentals
Microsoft Certified: Azure Data Scientist Associate
Microsoft Certified: Azure Data Fundamentals
SP850-Az: Structured Streaming (Azure Databricks)
SP863-Az: MLflow: Managing the Machine Learning Lifecycle (Azure Databricks)
SP822: ETL Part 3: Production (Azure Databricks)
SP821-Az: ETL Part 2: Transformations and Loads (Azure Databricks)
SP820-Az: ETL Part 1: Data Extraction (Azure Databricks)
SP805-Az: Getting Started with Apache Spark SQL (Azure Databricks)
LEAD Unlock – People Manager Programme
Heineken Impact Leadership Programme
Languages
Dutch, Native
English
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