About TotaMatch
We introduce professionals who are discreetly exploring new opportunities. Their identity remains anonymous until they agree to an introduction, keeping their search confidential and your shortlist exclusive.
Marc
Verified
Typically responds within 2 days
Klantenservice · 1 years experience
Brunssum, Netherlands (Hybrid, Remote)
Skills
Soft Skills & Leadership
Dienstverlening controleren, Vragen van klanten opvolgen
Certificates
Vca, Leidinggevende projecten
Customer Service
Customer Relationship Management (CRM)
Personal Qualities
Samenwerkingsgericht
Facilitates seamless communication between team members and customers, ensuring efficient problem resolution and enhancing overall service quality.
Empathisch
Understands customer emotions and concerns, providing tailored solutions that enhance satisfaction and foster trust in the service experience.
Zelfstandig
Handles customer inquiries with minimal supervision, efficiently resolving issues and providing accurate information to enhance customer satisfaction.
Leiderschapsgericht
Guides team members in resolving customer issues effectively, fostering a collaborative environment that enhances service quality and customer satisfaction.
Leergericht
Embraces feedback to enhance communication skills, ensuring customer interactions are consistently improved and tailored to individual needs.
Flexibel
Adapts communication style to meet diverse customer needs, ensuring effective resolutions and enhancing overall satisfaction in every interaction.
Availability & Preferences
Contract type
Employed
Work arrangement
Hybrid, Remote
Region
Brunssum, Netherlands
Licenses & Certificates
Vca
Leidinggevende projecten
Languages
Dutch
Why anonymous?
Marc is exploring opportunities confidentially through TotaMatch. We only share information relevant for an initial assessment here. Upon mutual interest, a personal introduction with full name, portfolio, and contact information will follow.
Contact Marc
Marc remains anonymous until there is mutual interest. TotaMatch will check if they are open to an introduction. No obligations, no waiting times longer than 48 hours.