About TotaMatch
We introduce professionals who are discreetly exploring new opportunities. Their identity remains anonymous until they agree to an introduction, keeping their search confidential and your shortlist exclusive.
Gulshan
Verified
Defined Work Happiness
Typically responds within 2 days
The Hague, Netherlands (On-Site)
Work Experience
Customer Support Executive
Jun 2023 – Jan 2026 · 2 yrs
Connectys Portugal
Skills
Customer Service
Customer relationship management, Monitor customer service, Customer Relationship Management (CRM), Collect customer feedback on applications, Monitor customer inquiries
Design & UX
User Experience Design, User Experience (UX)
Tools & Software
establish an ICT customer support process, Use customer relationship management software
Supply Chain
Process customer orders
Personal Qualities
Collaborative
Fosters teamwork by actively engaging with cross-functional teams to enhance customer satisfaction and streamline service processes.
Analytical
Utilizes data-driven insights to identify customer pain points and optimize service processes, enhancing overall satisfaction and engagement.
Results-Driven
Focusing on measurable outcomes, consistently enhances customer satisfaction through targeted solutions and efficient process improvements.
Learning-focused
Continuously seeks feedback and analyzes customer interactions to enhance service strategies and improve overall satisfaction.
Empathetic
Understanding customer needs deeply, creates tailored solutions that enhance satisfaction and build lasting relationships.
Leadership-oriented
Inspires team collaboration by guiding initiatives that enhance customer satisfaction and streamline processes, ensuring a cohesive approach to service excellence.
Detail-oriented
Ensures every customer interaction is meticulously documented and analyzed, leading to tailored solutions that enhance overall satisfaction and loyalty.
Availability & Preferences
Contract type
Employed
Work arrangement
On-Site
Region
The Hague, Netherlands
Languages
English, Fluent
Why anonymous?
Gulshan is exploring opportunities confidentially through TotaMatch. We only share information relevant for an initial assessment here. Upon mutual interest, a personal introduction with full name, portfolio, and contact information will follow.
Contact Gulshan
Gulshan remains anonymous until there is mutual interest. TotaMatch will check if they are open to an introduction. No obligations, no waiting times longer than 48 hours.