HR Technology Lead - Office with Flex in Dublin, or remote in the UK. ICON is a global healthcare intelligence and clinical research organization dedicated to accelerating the delivery of new medicines and treatments to patients. Our core values of integrity, collaboration, agility, and inclusion guide our interactions with colleagues, customers, patients, and suppliers. As a Workday Integration Manager at ICON, you will oversee the strategy, implementation, and optimization of HR technology solutions to enhance the employee experience and support organizational goals.

The Role

You will manage daily human resources activities, guiding your team to achieve quality outcomes.

Responsibilities

• Manage Workday HRIS operations and governance.
• Serve as an escalation point for complex Workday L2/L3 cases across HCM, Recruiting, Compensation, Absence, and Integrations.
• Handle direct escalations from Tier 1 analysts and HR/TA stakeholders on urgent or sensitive cases.
• Provide decision-making and risk management for high-impact issues affecting hiring, pay, or executive populations.
• Oversee HRIS backlog prioritization and recurring refinement forums.
• Ensure documentation and governance controls are established.
• Lead and support the functional HRIS team across HCM, Recruiting, Compensation, and Absence.
• Act as the first point of contact for complex functional or technical queries requiring confirmation or direction.
• Support the team in assessing requirements, options, and impacts prior to configuration changes.
• Guide configuration for Change Requests (CRs) and project work, including tenant strategy.
• Shape and validate configuration approaches to align with global design and governance standards.
• Remove blockers by advising on sequencing, dependencies, testing approaches, and stakeholder alignment.
• Coordinate SOW preparation, internal approvals, and VP signature routing via DocuSign.
• Liaise with Procurement and Legal to ensure compliance with commercial and contractual obligations.
• Maintain oversight of active AMS and project SOWs.
• Conduct release impact assessments, change gating, deployment coordination, and post-release stabilization.
• Manage BAU delivery for processes such as performance reviews, compensation cycles, and benefit enrollment events.
• Conduct Workday security/data reviews and access governance, collaborating with cross-functional teams to ensure thorough analysis of security requirements.
• Facilitate weekly team and quarterly SLT governance forums.

Your Profile

You will possess strong human resources experience, adept at managing competing priorities and developing your team.

Requirements

• Bachelor's degree in information systems, human resources, business administration, or a related field, or equivalent experience.
• Extensive experience in HR technology management, including implementation and oversight of major HR platforms such as Workday, SAP, or Oracle.
• Strong strategic thinking skills with a proven ability to align technology with business goals.
• Excellent communication and leadership abilities, with experience managing teams and cross-functional projects.
• Commitment to continuous improvement, innovation, and delivering a high-quality employee experience through technology.
• Willingness to travel as required (approximately 5%).

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include:

• Competitive base salary and performance-related incentives.
• Health and wellbeing programs including medical, dental, and vision coverage where applicable.
• Retirement and pension plans.
• Life assurance and disability coverage.
• Employee assistance programs and wellbeing resources.
• Learning and development opportunities through structured training and career pathways. Benefits may vary depending on role and location. Visit our careers site to learn more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to creating an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply.