• Proven experience creating engaging video content, product training materials, multimedia learning assets, or educational content for technical products.
• Strong video production skills, including planning, scripting, storyboarding, recording, editing, and publishing professional instructional content.
• Ability to transform complex technical information into clear, engaging, and easy-to-understand learning experiences for different audiences.
• Experience with video editing, screen recording, audio production, animation, or multimedia content creation tools.
• Strong visual storytelling and content design skills, with a focus on creating effective educational and training materials.
• Ability to work closely with engineers, technicians, and subject matter experts to gather, validate, and communicate technical information accurately.
• Experience creating supporting content such as user guides, knowledge-base articles, FAQs, technical documentation, or service procedures.
• Understanding of hardware, mechanical, electrical, or electromechanical products, assemblies, interfaces, and service procedures.
• Strong attention to detail, technical accuracy, and commitment to delivering high-quality content.
• Excellent collaboration, communication, and stakeholder management skills, with excellent written and spoken English.

• Bachelor’s degree or equivalent qualification in technical communication, engineering, industrial design, multimedia, or a related discipline.
• Professional certification in technical communication, instructional design, product training, or multimedia production is an advantage.
• Experience with regulated products, certification-related documentation, accessibility, safety, or compliance documentation is an advantage.
• Additional languages are an advantage.

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International - available to all employees - to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development, and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.