GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to boost developer productivity and accelerate digital transformation. Our team embraces AI to enhance workflows, fostering a culture of innovation and collaboration.

About the Company

GitLab is trusted by over 50 million users and more than 50% of the Fortune 100 to deliver secure software efficiently. We prioritize a high-performance culture driven by values and knowledge exchange, allowing team members to reach their full potential.

The Role

As a Staff Forward Deployed Engineer, you will work closely with strategic customers, addressing complex technical challenges while adhering to the standards of a Staff-level product engineer. Your role will involve diagnosing adoption blockers, contributing production-quality fixes, and developing repeatable patterns for GitLab and its customers.

Responsibilities

• Contribute production-quality code to GitLab’s product and adjacent systems.
• Develop bug fixes, features, integrations, tooling, and performance improvements based on customer needs.
• Collaborate with Product and Engineering to ensure customer-driven solutions align with long-term product direction.
• Engage with key customers to diagnose and resolve complex problems across various technical domains.
• Drive AI adoption and develop customer-safe patterns for the agentic software development lifecycle.
• Create technical narratives and contribute to thought leadership initiatives.

Requirements

• Staff-level experience in building and improving complex production software systems.
• Strong proficiency in Ruby on Rails or Go, with the ability to contribute directly to GitLab’s product.
• Experience with AI-assisted software development and diagnosing complex system behavior.
• Deep knowledge of modern DevSecOps workflows and experience working with strategic customers.
• Ability to coordinate across teams without formal authority.

Nice to Have

• Direct experience with GitLab as a platform.
• Familiarity with technologies such as PostgreSQL, Redis, Kubernetes, and Docker.
• Background in performance engineering or distributed systems.

What We Offer

• Flexible Paid Time Off.
• Team Member Resource Groups.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and Development Fund.
• Parental Leave.

We encourage candidates from diverse backgrounds to apply, even if they do not meet every qualification. GitLab is an equal opportunity employer, and we value the unique perspectives that each candidate brings. If you're excited about this role, please apply and let our recruiting team assess your application.