Solution Support Engineer - The Hague
EMW
The Hague, South Holland, Netherlands
On-Site
Intermediate
Starts on December 1, 2026
Posted today
Vacancy Summary
We are seeking a Solution Support Engineer to provide technical assistance and support for software solutions. This role offers the opportunity to work closely with clients and internal teams, ensuring optimal system performance and contributing to solution architecture.
Required skills
Requirements Management
Software Design
Procedures
Translation
Service Management
Maintenance
Methodologies
Techniques
Application Support
implementation
configuration
Operations
Tools
Amazon Web Services (AWS)
API Integration
APIs
AWS (SES)
Segment
Installation
Change Initiatives
Diagnosing
integrations
security
Cloud
Requirements Definition
Logging
Hardware
Debugging
Design Patterns
Application Management
Technical Assistance
ITIL
Software Development
Statistics
infrastructure
HIS
Certification
Solution Architecture
Vocational Training
Privacy
Qualification
trade
Network
Guidance
Interfaces
(her)inrichtingsprojecten
Root Cause Analysis (RCA)
engineering changes
Agile
Azure
specifications
utilization
Reports
Software Engineering
Organisation
Programming Languages
Drives
Investigating
Deployment
Performance Indicators
components
Standards
ISAD(G)
Discipline
Progress
Preparation
Time
Availability
Teams
Technical Troubleshooting
English level
Professional
Deadline Date: Monday 26 October 2026
Requirement: Solution Support Engineer
Location: The Hague, NL
Full Time On-Site: Yes
Time On-Site: 100%
Not to Exceed Rate: 88 EUR
Total Scope of the request (hours): 300
Required Start Date: 1 December 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
The Solution Support Engineer is responsible for providing technical assistance and support to clients and internal teams in the implementation and maintenance of software solutions. This role involves troubleshooting and resolving technical issues, assisting with product configurations, and ensuring that solutions are functioning optimally. Solution Support Engineers collaborate closely with customers to understand their needs, provide guidance on best practices, and help solve problems related to system performance, integrations, and customization. Additionally, they may work with development and product teams to escalate complex issues and contribute to the continuous improvement of the solution.
Solution Architecture
- Contributes to the development of solution architectures in specific business, infrastructure, or functional areas.
- Identifies and evaluates alternative architectures and the trade-offs in cost, performance, and scalability.
- Determines and documents architecturally significant decisions.
- Produces specifications of cloud-based or on-premises components, tiers, and interfaces for translation into detailed designs using selected services and products.
- Supports projects or change initiatives through the preparation of technical plans and application of design principles.
- Aligns solutions with enterprise and solution architecture standards (including security).
About EMW
EMW
EMW was founded in 1995 by engineers and managers who formerly held senior positions in well known telecommunications and information technology companies to pursue their vision for this new company. Our core business is providing information and communication technology services in the areas of planning, engineering and implementation; project and program management; systems integration; operations and maintenance; and training. Our competencies range over all aspects of inside and outside plant; feeder, access and inter-office networks; switching, transmission, multiplexing and data communications equipment; network management, operations support, and asset management systems; information assurance; web enabling; applications software; and beyond. While staying abreast of today’s technologies, we keep a watchful eye on technology trends, and are very serious about future-proofing our solutions. We play in the global marketplace, and are proud to serve a wide spectrum of distinguished clients from defense and government agencies, as well as commercial enterprise. Our watchwords are competency, innovation, integrity, and—above all—respect and care for the customer.
Locations
Herndon, US
Website
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