AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are looking for candidates who not only think outside the box but also expand the box they are in. The future is now. Do you want to be a part of it? Then read on!

The Role

The Senior Training Specialist provides an exceptional learning experience, facilitating blended learning for the AGI-DS organization. This role involves planning, scheduling, coordinating, and executing end-to-end training. You will collaborate closely with the Training Manager to track and drive the completion of training reporting and task completion through the Learning Management System (LMS), while also supporting Training Specialists.

Responsibilities

• Facilitate classroom training following the approved curriculum.
• Maintain theoretical proficiency in assigned trainings and stay updated on tools, processes, procedures, and training techniques.
• Manage the classroom to ensure a productive learning environment for all trainees.
• Evaluate trainee performance daily to identify improvement opportunities.
• Provide coaching and feedback to trainees during training and report on engagement and performance.
• Share observations with the Training Manager for corrective action.
• Manage tasks within the LMS, including enrolment and scheduling of learners and trainings.
• Publish training reports as per the agreed standards.
• Collect feedback on training effectiveness and share it with stakeholders.
• Communicate progress and needs of ongoing trainings to relevant stakeholders.
• Develop, maintain, and document new processes to improve training across the network.
• Support the Training Manager with delegated tasks to drive training delivery.

Requirements

• Bachelor's degree in a relevant field or equivalent work experience.
• Fluent in German and English (C1 level or above).
• Experience in a training role, including technical training or a mix of training, performance management, and coaching/mentoring.
• Experience in developing and implementing training programs.
• Strong communication skills for knowledge transfer and skill development.
• Excellent collaboration, coordination, and organization skills.
• Familiarity with adult learning and training practices.
• Competent user of Microsoft Office tools (Word, Excel, PowerPoint).
• Continuous improvement skills.

Preferred Qualifications

• Knowledge of eLearning development tools such as Captivate, Articulate Studio/Storyline, Camtasia, Adobe Photoshop/Illustrator, or Flash.
• Ability to apply multiple learning methods linked to subject matter.
• Experience working with globally-distributed management organizations.

Amazon is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a top priority for Amazon. Please consult our Privacy Notice to learn more about how we collect, use, and transfer personal data. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you require workplace accommodation during the application and hiring process, please visit our accommodations page for more information.