Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

Complete routine retail pharmacy support tasks accurately using approved checklists and keep work artifacts traceable in the system of record. Maintain orderly, current records and logs; verify inputs for completeness and correct obvious errors prior to submission. Follow standard operating workflows precisely; escalate exceptions promptly to designated contacts with supporting information. Confirm task requirements, due dates, and handoffs with teammates; provide basic information using approved scripts and route out‑of‑scope requests appropriately. Adhere to assigned schedules and break periods; notify the supervisor of variances or capacity constraints. Identify routine issues such as missing data or mismatched fields and correct per instructions; suggest small improvements to checklists/templates for approval before adoption. Record and share lessons learned from common errors to prevent recurrence and support continuous improvement.