As a Reservations Agent at INNSiDE, you will collaborate with a dedicated team to deliver outstanding service while embodying the core values that distinguish us from competitors. Your role will involve mastering reservation procedures to ensure an exceptional guest experience, whether by sharing your local expertise or organizing personalized surprises for special occasions.

The Role

You will act as an ambassador for excellent service, efficiently handling guest inquiries via email and phone while maintaining high service standards. Additionally, you will proactively promote sales through upselling and showcasing your comprehensive knowledge of our products and services.

Requirements

• Passionate and energetic individuals
• Previous experience in a service-oriented role
• Ideally familiar with Opera CLOUD
• Proficiency in multiple languages is preferred
• Strong team player mentality
• Keen attention to detail
• Accurate and precise work ethic

At Meliá, we celebrate our diverse and talented professionals, from junior to senior levels, who contribute to an environment of continuous growth and opportunity. Our commitment to warmth, proximity, and passion makes working at Meliá an unforgettable experience, fostering a sense of belonging within our large family.

We are dedicated to promoting equal opportunities in the workplace, ensuring a corporate culture that values diversity and inclusion. We actively combat discrimination based on disability, race, religion, gender, or age, believing that our diverse workforce is key to our success.

Our motto, "Towards a sustainable future, from a responsible present," reflects our commitment to socially responsible practices in the industry. We encourage you to protect yourself from fraud during the application process by consulting our recommendations on the "Protect Your Application" page.

If you aspire to be part of a team of "Very Inspiring People," follow us on our social media channels: INSTAGRAM, TIKTOK, LINKEDIN, INDEED, and GLASSDOOR.