Repairs and Assessment Coordinator
Neve Jewels Group
Hoofddorp, North Holland, Netherlands
On-Site
Intermediate
Starts as soon as possible
posted 9 days ago
Vacancy Summary
Join Neve Jewels Group as a Repairs and Assessment Coordinator in Hoofddorp. You'll play a key role in resolving product issues, overseeing repairs, and ensuring exceptional customer service in a dynamic, customer-focused environment.
Required skills
Innovation
Operations
Tolerances
Teams
Empathy
Communication Skills
Customer Care
service
Assessment
E-Commerce
Support
Accuracy
Suite (Centric)
Clear
Workshop Coordination
Digital
Training
Management
Learning
Processing
Order
Customer-Centric Approach
Development
JOIN
Benefits
engagement
Acting
Repairs
Neve Jewels Group is a UK-based digital-first jewellery company that is redefining modern luxury through made-to-order designs, ethical craftsmanship, and global e-commerce. Our brands include Diamonds Factory, Austen & Blake, and Sacet, offering a wide range of luxury jewellery pieces, particularly engagement rings that create unforgettable moments. Customer satisfaction is our priority, supported by our dedicated customer care team available around the clock. As a leading jeweller, we are continuously expanding and seek creative, skilled, and motivated individuals to join our team.
About the Company
Neve Jewels Group celebrates life's milestones by creating meaningful jewellery experiences. We prioritize a customer-centric approach, ensuring personalized service at every step. Our values include earning trust and respect, fostering innovation, and acting with empathy for people and the planet.
About Neve Jewels Group
Neve Jewels Group
Established in 2003, the Neve Jewels Group comprises three leading diamond jewellery brands; Diamonds Factory, Austen & Blake and Sacet. Diamondsfactory.co.uk Austenblake.com Sacet.com Diamonds Factory is one of the fastest growing jewellery companies in Europe. In ten years, Diamonds Factory has become one of the leading diamond jewellery brands selling online in the UK & Europe with boutiques in London, Paris, Berlin and Sydney. Diamonds Factory has two sister brands in Austen & Blake and Sacet. Austen & Blake specialises in beautiful, handcrafted jewellery. Here, diamonds are ethically sourced in line with leading global institutions and purchased from recognised diamond trading centres. Austen & Blake's ethos is not to sell jewellery but to create it. Sacet was founded in 2017 and was started with a mission to create beautiful, affordable and ethical jewellery and specialise in creating jewellery that focuses on three things: People, Planet & Profit. Sacet specialises in conflict-free diamond jewellery and by using cutting edge technology, their diamonds are grown in a laboratory and are visually and chemically identical to natural mined diamonds. They use a combination of recycled metals, lab-grown diamonds, semi-precious gemstones as well as producing eco-friendly packaging.
Locations
London, GB
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