Remote Customer Support Assistant
RecruitLax
Nijmegen, Gelderland, Netherlands
Remote
Entry
Starts as soon as possible
posted 1 day ago
Vacancy Summary
We are looking for a customer-focused Remote Customer Support Assistant to join our expanding team. In this role, you will assist customers by addressing inquiries and resolving issues while ensuring a positive customer experience.
Required skills
Documentation
administration
Growth
Operations
Learning and Development
UPS
Report Preparation
Multitasking
service
Digital Tools
Databases
Excel
Compensation
Remote Work
Prioritization
Microsoft Office
requests
Video Conferencing
Accuracy
CAN
collaboration tools
Training
Management
Performance
Remote Collaboration
Onboarding
Proactive
Reports
Data Entry
Operational Support
JOIN
customer-oriented
Online Communication
Chat
Time
Attention
Are you a customer-oriented individual with strong communication and problem-solving skills? We are currently seeking a Remote Customer Support Assistant to enhance our support team. In this position, you will assist customers by responding to their inquiries, resolving concerns, and providing accurate information, all while delivering an exceptional customer experience.
Responsibilities:
- Manage customer inquiries through email and online communication tools.
- Maintain and update customer records, databases, and trackers.
- Coordinate follow-ups, requests, and scheduling tasks.
- Organize digital files and ensure accurate documentation.
- Monitor and track open tasks to ensure timely completion.
- Perform data entry with a high level of accuracy.
- Prepare basic reports, summaries, and updates.
- Provide general administrative and operational support.
About RecruitLax
RecruitLax
Website
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