Quality Control and Safety Specialist
GSM - Xanh SM
Amsterdam, North Holland, Netherlands
On-site
Intermediate
8 dagen geleden geplaatst
Vacaturesamenvatting
Join Green SM, a leader in electric vehicle solutions, as a Quality Control and Safety Specialist. You'll enhance quality, safety, and security processes while ensuring compliance with operational standards as we expand into the EU market.
Green SM is a prominent provider of electric vehicle (EV) and sustainable mobility solutions based in Vietnam. With a strong commitment to revolutionizing urban transportation, we are expanding globally and preparing to enter the EU market. Join us in shaping the future of sustainable mobility.
The Role
The Quality Control and Safety Specialist will support the implementation and ongoing enhancement of quality, safety, and security processes. This role is essential for ensuring compliance with operational standards and regulatory requirements, contributing to a safe environment for drivers, customers, and company assets.
Responsibilities
- Support the implementation of quality control frameworks to uphold service and operational standards.
- Monitor daily operations and identify opportunities for improvement to boost efficiency and service quality.
- Track KPIs and quality metrics; assist in follow-ups on corrective actions.
- Monitor safety and security conditions for drivers, customers, and company assets.
- Support the execution of safety, security, and emergency response procedures.
- Assist in managing traffic safety incidents and escalate complex cases as necessary.
- Conduct regular checks to ensure driver compliance with safety regulations and operational policies.
- Aid in the investigation and resolution of customer complaints and safety-related incidents.
- Help identify risks and recommend mitigation measures.
- Collaborate closely with Operations and other internal teams to ensure effective implementation of safety and quality standards.
- Coordinate with external stakeholders (e.g., local authorities) as needed.
- Prepare reports and provide insights on quality, safety, and security performance.
Requirements
- Background in law enforcement, police, military, or security-related fields is preferred; or at least 3–5 years of relevant experience in logistics, transportation, mobility, ride-hailing, or similar industries.
- Basic understanding of safety regulations, compliance standards, and operational procedures.
- Experience in incident handling, safety coordination, or compliance-related tasks is a plus.
- Strong attention to detail, problem-solving skills, and risk awareness.
- Good communication skills and ability to work cross-functionally.
- Proficiency in English (and local language if required).
Vereiste vaardigheden
Quality Control
English
Engels niveau
Professional
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