Deadline Date: Tuesday 27 October 2026. Requirement: Principal Technician (ICT Systems). Location: The Hague, NL. Full Time On-Site: Yes. Time On-Site: 100%. Total Scope of the request (hours): 300. Required Start Date: 9 December 2026. End Contract Date: 31 December 2026. Required Security Clearance: NATO SECRET.

The Principal Technician (ICT Systems) is responsible for the installation, maintenance, and repair of information and communication technology systems. He/she provides technical support to end-users and troubleshoots any issues that arise. They stay up to date with the latest technology trends and make recommendations for system improvements. They handle tasks related to configuring hardware and software, managing computers and network devices, troubleshooting technical issues, ensuring data security and system reliability, and providing technical support to end-users. They collaborate with various departments to understand their technology needs and optimize the organization's ICT infrastructure to support business operations efficiently.

• Software configuration: Assists in designing, verifying, documenting, amending, and refactoring moderately complex software configurations for deployment. Applies agreed standards and tools to achieve a well-engineered result. Collaborates in reviews of work with others as appropriate.
• System software: Monitors operational systems for resource usage and failure rates to inform and facilitate system software tuning. Applies system software parameters to maximize throughput and efficiency. Installs and tests new versions of system software. Contributes to the preparation of software implementation procedures with fallback contingency plans.
• Network support: Carries out agreed network maintenance tasks and specified operational configuration of network components. Establishes and diagnoses network problems/faults using the required troubleshooting methodology and tools. Uses network management software and tools to collect agreed performance and traffic statistics.
• Systems installation and removal: Installs or removes hardware and/or software using supplied installation instructions and tools, including handover to the client. Uses standard procedures and diagnostic tools to test installations, correct problems, and document results. Records details of all components that have been installed and removed. Assists users and follows agreed procedures for further help or escalation. Contributes to the development of installation procedures and standards.
• Release and deployment: Uses approved tools and techniques for specific deployment activities. Administers the recording of activities, logging of results, and documents technical activities undertaken.