We’re Aurora Peak Brands, a global team of over 90 professionals from 19 countries, dedicated to building and scaling consumer brands that resonate with customers. Our mission is to create impactful brands through strong marketing, high-quality products, and reliable service. We manage a diverse portfolio of consumer products, collaborating with partners across China and beyond. Our culture emphasizes honesty, long-term thinking, and investing in great talent, fostering an environment of transparency and creativity.

The Role

We are seeking a detail-oriented and proactive Operations Coordinator to oversee the complete lifecycle of custom product manufacturing projects, from initial client inquiries to final delivery. You will serve as the vital link between sales, design, clients, and factory teams, ensuring projects adhere to quality standards while achieving efficiency and profitability goals.

Responsibilities

• Oversee the entire lifecycle of custom manufacturing orders from initiation to delivery
• Coordinate daily with factory teams to ensure production accuracy, timely delivery, and quality standards
• Review samples, pre-production materials, and testing results prior to mass production
• Manage logistics, delivery timelines, and payment coordination with internal and external partners
• Troubleshoot production issues and facilitate smooth resolutions among stakeholders
• Act as the main point of contact between clients, factory partners, and internal teams
• Collaborate with sales and customer success teams on complex or high-value projects
• Work with design teams to validate files, materials, and production feasibility
• Support early-stage project assessments, including cost and production constraints
• Conduct cost analysis and negotiate with manufacturers to meet target gross profit margins
• Ensure pricing aligns with company financial goals and client expectations
• Maintain strict quality control across all production stages
• Identify opportunities to improve processes, reduce costs, and enhance efficiency

Requirements

About You

To excel in this role, you need:

• 3+ years of experience in operations, manufacturing coordination, project management, or a similar product-focused role
• Strong understanding of production processes, quality control, and supply chain logistics
• Excellent communication skills and ability to collaborate across multiple teams and time zones
• Strong attention to detail and ability to manage multiple moving parts simultaneously
• A proactive, problem-solving mindset and ability to remain calm under pressure
• Comfort in working independently in a fast-paced, remote environment
• Strong analytical and commercial thinking skills

Brownie points for:

• Experience working with overseas manufacturers is a strong plus
• Familiarity with ERP or production tracking systems is a bonus
• Degree in Engineering, Operations Management, or a related field is preferred but not required

What We Offer

• Salary: $2,000–$2,500/month*
• Full-time | 100% remote | CET Hours
• 13 PTO days + 3 federal holidays
• Uncapped growth opportunities
• Commission incentives

*Please note that this is a gross salary, and you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.