• MBO level 4 vocational working and thinking level in an IT-related field.
• Experience in a service desk, workplace management, or IT support role.
• Good communication skills in both Dutch and English.
• A precise way of working with an awareness of the impact of errors in a secure IT environment.
• Ability to follow procedures accurately and document your work correctly.
• Interest in IT management, applications, or IT security with motivation to develop expertise.
• A category B driving license.
• Willingness to work at different TNO locations in the region.
• Willingness and ability to obtain an A/B security clearance from the Dutch General Intelligence and Security Service (AIVD).
• An affinity with IT platforms and IT security.

• Experience in a larger organization where information security is crucial.
• Familiarity with Microsoft 365, SharePoint, Linux, ALM, or similar applications.
• Experience working according to established procedures, security guidelines, and quality standards.

No prior experience or specialization is required. We value your interest in IT knowledge domains and your motivation to develop expertise. At TNO, you will have the chance to build specialist knowledge in Microsoft 365, SharePoint, ALM, Linux, and other platforms used within TNO, while working in secure environments and providing Tier 2 support within specialist IT domains.

Challenging and varied work with real impact, along with numerous growth opportunities, as TNO allows you to shape your career path. In addition to a gross monthly salary (based on a full-time, 40-hour work week) ranging from €2,800 to €4,000, depending on your knowledge and experience, you will receive a 13th-month allowance (8.33%) and a flex budget (5.58% + €180 per month). Both the 13th-month allowance and the flex budget can be paid out monthly, resulting in a total monthly compensation of approximately €3,250 to €4,600. You'll also receive holiday allowance and ample opportunities for professional and personal development.

TNO offers optional employee benefits, allowing you to customize your benefits package. You can expect:

• An extremely professional and innovative working environment with leading experts.
• Opportunities to attend courses, workshops, and conferences, along with training and coaching tailored to your needs.
• 33 days of annual leave plus flexible holiday for cultural, religious, or other important days.
• An employer committed to a respectful, inclusive, and equitable work environment, with various initiatives such as Jong TNO, expertise-based guilds, and community discussions on diverse inclusion topics.
• A comprehensive and flexible mobility plan, including full compensation for public transportation for commuting and business travel.
• Great social events with your team and other TNO colleagues, fostering quick connections.
• Flexible working hours and the option to work part-time (32 or 36 hours).
• A solid pension scheme.

Our people are at the heart of TNO. Their curiosity, expertise, and entrepreneurial mindset enable us to deliver impactful research and innovations that contribute to society's sustainable wellbeing and prosperity. We invest in an inspiring and inclusive working environment where colleagues can excel, have autonomy, and continue to grow. Your talent and ambition will flourish at TNO, where you will work with experts, access advanced technology, and have the freedom to explore, experiment, and innovate. Our strength lies in independence, reliability, and collaboration, as we push boundaries and connect different perspectives to create meaningful results.

At TNO, we believe this is our time to help society, government, and business move forward faster. Together with driven colleagues, you will turn knowledge into concrete innovations or ventures that make a difference by combining the power of science and entrepreneurship.

Please apply before October 27, 2026. The selection process consists of two interview rounds. In the final meeting, we will discuss employment terms and your tailored benefits package. We aim to finalize the process within four weeks. The selection process may include an online assessment and a reference check.

As you will be working for clients in the domain of defense and security, a Certificate of No Objection from AIVD is mandatory, requiring you to undergo a security screening. Read more about security screening.