Mystery Shopper
Hendriks Eigentijds Thuis
Kerkrade, Limburg, Netherlands
Freelance
12-24 hours
On-Site
Entry
Starts as soon as possible
posted 6 days ago
Vacancy Summary
Join Hendriks Eigentijds Thuis as a Mystery Shopper and help us enhance customer experiences in our 18 flower shops across South Limburg. Enjoy a flexible role where your feedback will directly impact our service quality.
Required skills
Commercial Awareness
Shopping
Observation
Feedback
Distribution
Communication Skills
service
Compensation
Reporting
CAN
Sales Orientation
Commercial Insight
Digital
Customer Focus
observing
Customer Experience Evaluation
customer-oriented
MBO
Attention
Hendriks Eigentijds Thuis operates 18 flower shops in South Limburg, serving customers for nearly 50 years. Initially starting as a discount store, we have since added atmosphere and experience while maintaining friendly prices. We believe that fresh flowers, bouquets, plants, and stylish home decor can quickly give any house a contemporary feel. With our high-quality and varied assortment, you can transform your home into an Eigentijds Thuis! Our mission is to delight over 15,000 customers weekly with our affordable products. Our headquarters and distribution center have been located in Kerkrade for several years, and we are looking for additional mystery shoppers.
Are you passionate about shopping and have an eye for detail? Do you enjoy providing feedback on customer experiences?
As a mystery shopper, you will pose as a customer and report your findings through digital questionnaires to help us improve the service level and sales orientation of our staff.
This is a flexible on-call position, which can also be done as a freelancer (ZZP’er).
A mystery shopper is critical, analytical, customer-oriented, objective, has commercial insight, and is motivated by observing product presentations, orderliness, and sales staff.
Minimum MBO work and thinking level, with good communication skills.
Work area: South Limburg.
Compensation: To be discussed.
About Hendriks Eigentijds Thuis
Hendriks Eigentijds Thuis
Wij geloven dat je met verse bloemen, planten en stijlvolle woonaccessoires een huis al snel een eigentijds thuis gevoel geeft.
Locations
Kerkrade, NL
Website
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