This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is seeking a Junior Poker Operations Specialist based in the Netherlands. In this role, you will be part of the Poker Room Management team, ensuring the smooth, accurate, and timely operation of an online poker platform. You will engage with tournaments, cash games, promotions, CRM activities, QA, and back-office systems. This hands-on opportunity is ideal for someone with a strong understanding of poker who is keen to develop operational expertise. Responsibilities include configuring and deploying poker content, validating product changes, supporting promotional initiatives, and investigating operational issues. As you gain experience, you will gradually take ownership of recurring processes and broaden your knowledge across various areas. The role offers a dynamic, technology-driven environment where accuracy, adaptability, and continuous learning are highly valued.

Verantwoordelijkheden

• Support the setup and deployment of tournaments, satellites, cash games, and poker series.
• Configure and maintain back-office and in-client settings accurately and within required deadlines.
• Assist with promotional initiatives, including missions, leaderboards, tickets, rewards, and CRM campaigns.
• Help with tournament configuration, including structures, payouts, guarantees, templates, and satellites.
• Conduct QA, release validation, and post-deployment checks to ensure changes function as expected.
• Investigate operational issues, respond to requests, and escalate problems when necessary.
• Develop a working knowledge of Poker Room Management tools and processes while providing operational coverage across different areas.
• Support the introduction of new poker features, formats, and promotional mechanics.
• Maintain clear and up-to-date operational documentation as processes evolve.
• Utilize AI and other technology tools to enhance the speed, accuracy, and quality of daily operational tasks.
• Adapt to changing priorities and provide support across the team as operational needs arise.

Vereisten

• Strong understanding of online poker, including cash games, tournaments, and core poker mechanics.
• Genuine interest in poker and curiosity about online poker room operations.
• Excellent attention to detail with a consistently high standard of accuracy.
• Strong organizational skills and the ability to manage multiple tasks, priorities, and deadlines.
• Clear and effective written communication skills.
• Comfortable working with spreadsheets, software applications, and unfamiliar internal systems.
• Ability to effectively use AI and technology for learning, problem-solving, and improving workflows.
• Fast learner who responds positively to feedback and can quickly apply new knowledge.
• Reliable, adaptable, and willing to take on increasing responsibility as expertise develops.
• Previous experience in online poker, gaming, technology, or another fast-paced operational environment is advantageous.
• Experience with operational or back-office platforms is a plus.
• Familiarity with concepts such as rake, liquidity, satellites, tournament structures, and player segmentation is beneficial.
• Experience supporting CRM campaigns, promotions, leaderboards, reward systems, QA, or digital product testing is desirable.
• Strong Excel or Google Sheets skills are an advantage.
• Experience incorporating AI tools into regular workflows is a plus.
• Knowledge of cryptocurrency or crypto-based gaming platforms is beneficial.

Wat We Bieden

• Competitive salary with performance-based bonuses.
• Fully remote working environment.
• Flexible working hours.
• Opportunity to work with innovative blockchain, gaming, and online poker technology.
• Collaborative and inclusive team culture.
• Professional development and learning opportunities.
• Career growth potential within a rapidly evolving technology environment.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!

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