Samsung Electronics Benelux B.V. is part of Samsung Electronics, a global technology leader focused on innovation and connectivity. The company fosters a culture centered on human experiences, progressive innovation, and social improvement.

About the Role

As a Junior AI Engineer, you will support the operation, maintenance, and expansion of our global data center infrastructure. This hands-on role combines technical expertise with physical infrastructure management, hardware troubleshooting, project coordination, and vendor management. You will be responsible for installing and maintaining servers, networking equipment, security systems, and structured cabling. Additionally, you will respond to hardware-related support requests, manage equipment relocations, and ensure operational activities meet defined Service Level Agreements (SLAs).

Key Responsibilities

• Provide hands-on operational support for data center infrastructure.
• Execute infrastructure projects, including server relocations and hardware installations.
• Respond to ticket-based hardware support requests.
• Troubleshoot and resolve technical issues within defined SLAs.
• Safely relocate equipment between racks and data center locations.
• Unrack, uncable, transport, reinstall, and reconnect hardware.
• Diagnose hardware failures and respond to system alerts.
• Replace failed hard drives and other faulty components.
• Install servers, network equipment, security equipment, and structured cabling.
• Ensure physical installations meet industry standards and organizational best practices.
• Troubleshoot and maintain physical network components.
• Coordinate with third-party vendors for racks, power systems, network equipment, and structured cabling.
• Manage data center inventory and equipment records.
• Liaise with suppliers and logistics partners for domestic and international shipments.
• Document infrastructure activities, incidents, and maintenance work.
• Participate in an on-call rotation for emergency incidents and outages.
• Collaborate with international stakeholders and remote technical teams.

Required Qualifications

• Minimum 5 years of professional experience in data center environments.
• Experience with data center and network vendors.
• Strong hands-on experience with server hardware installation and troubleshooting.
• Knowledge of structured cabling standards and best practices.
• Strong understanding of networking technologies and cloud infrastructure.
• Fluency in spoken and written Dutch and English.
• Willingness to work flexible hours and participate in an on-call rotation.

Work Arrangement

This is a full-time onsite position based in the Amsterdam area, requiring five days per week in the data center. The role includes participation in an on-call rotation for emergency incidents and infrastructure outages outside normal working hours.

Compensation & Benefits

Samsung offers a competitive salary and benefits package, including health insurance, a pension contribution, internet allowance, and employee discounts on Samsung products. Professional development opportunities are available through Samsung University and various training programs.

Ideal Candidate

The ideal candidate is a technically strong, proactive, and detail-oriented individual who enjoys hands-on infrastructure work. Strong communication, organization, flexibility, and attention to detail are essential for success in this role.

About Samsung

Samsung's story began in 1969, driven by the ambition to help people achieve the impossible. Today, Samsung continues to innovate and develop technologies designed to improve lives, emphasizing human experiences, progressive innovation, and social improvement.

Equal Opportunity

Samsung is committed to fostering an inclusive and respectful workplace where employees are valued for their skills and contributions. The company supports equal employment opportunities and strives to create an environment where qualified individuals can develop their careers and contribute to the organization's success.