We are looking for a motivated AI Agent Developer Intern to support the Intelligent Automation team within the Process Excellence & Digitalization department. This role provides a unique opportunity to develop enterprise-grade genAI solutions using Copilot Studio AI agents to enhance operations at ING Wholesale Banking.

De Rol

You will be involved in building Microsoft Copilot Studio Agents, designing and developing AI agents to address real operational challenges. Your responsibilities will include configuring topics, instructions, flows, and knowledge sources in Copilot Studio, as well as translating business requirements into agent logic and workflows.

Verantwoordelijkheden

• Build Microsoft Copilot Studio Agents.
• Design and develop AI agents to solve real operational use cases.
• Configure topics, instructions, flows, and knowledge sources in Copilot Studio.
• Translate business requirements into agent logic and workflows.
• Design and refine prompts and structured instructions to enhance output quality.
• Test prompt variations and measure improvements in accuracy and consistency.
• Build reusable prompt patterns and agent templates.
• Implement guardrails to prevent prompt injection or instruction override.
• Apply hallucination minimization techniques (e.g., grounding, validation checks, structured outputs).
• Ensure agents operate strictly within defined scope and governance controls.
• Document agent design, prompts, and decision logic.
• Maintain clear audit trails for experiments and outcomes.
• Present results and improvements to stakeholders.

Vereisten

• Hands-on experience with building low-code agents in Microsoft Copilot Studio and a solid understanding of the Microsoft PowerPlatform environment.
• Strong working knowledge of generative AI and Large Language Models (LLMs).
• Practical experience with prompt engineering beyond basic usage.
• Analytical mindset with problem-solving skills and attention to detail.
• Excellent communication skills and ability to work collaboratively in a dynamic environment.

Wat We Bieden

• Opportunity to contribute to impactful projects that shape the AI-first future of operations.
• Mentorship from experienced professionals in automation and AI.
• A collaborative, innovative, and inclusive workplace culture.

Beloningen en Voordelen

This internship provides a valuable opportunity to train with highly skilled experts in the field. You will gain extensive knowledge not only about your specialist area and the bank but also about yourself and your fit within this environment.

Je Profiteert Ook Van

• An internship allowance of 700 EUR based on a 36-hour work week.
• Your own work laptop.
• Hybrid working to balance focus at home and collaboration in the office.
• Personal growth and challenging work with endless possibilities.
• An informal working environment with innovative colleagues.

During your internship at ING, it is mandatory to be enrolled at a Dutch university (or EU university for EU passport holders).

Wil je direct solliciteren? Upload je CV en motivatiebrief door op de ‘Solliciteer’ knop te klikken.

Over Onze Stages

Elk jaar sluiten meer dan 350 studenten zich aan bij ons stageprogramma. Hoewel er geen garanties zijn over je toekomst, gaan veel van onze voormalige stagiaires door naar een vaste rol of ons International Talent Programme (traineeship).

Wat er ook gebeurt, een stage bij ING is de ideale kans om een breed scala aan mensen te ontmoeten, je eigen netwerk op te bouwen en veel verschillende aspecten van de bankwereld te leren – kortom, het is een geweldige start van je carrière.