Introduction Within the People Operations department of ASML Business Services, the Global Operational Excellence team is dedicated to ensuring employees can easily find and access accurate HR information. As employee expectations evolve, it becomes crucial to enhance the quality, consistency, and usability of HR content. In this internship, you will contribute to improving self-service experiences and preparing content for AI-powered support solutions. This internship presents a unique opportunity to gain practical experience in knowledge management, employee experience, content optimization, and digital transformation within a global organization. Your assignment Employees depend on HR knowledge content and self-service solutions to quickly find answers to their inquiries. During this internship, you will assist in enhancing the quality, accessibility, and effectiveness of HR information for employees worldwide. You will analyze employee feedback, optimize content, and support initiatives that enhance AI readiness and digital self-service experiences. Your main responsibilities will be: - Analyze employee feedback and identify opportunities to improve HR knowledge content. - Translate feedback insights into practical recommendations and content enhancements. - Review and optimize knowledge articles for clarity, consistency, and usability. - Convert existing reference materials into searchable, user-friendly knowledge content. - Support content standardization initiatives and improve writing quality. - Assess knowledge articles against established quality guidelines and standards. - Contribute to preparing content for AI-enabled support experiences. This is a bachelor or master internship for a minimum of 5 months, requiring at least 4 days per week (hybrid, with at least Monday and Thursday in the office). The internship is set to start in November 2026. Your profile To be suitable for the internship, you: - Are currently pursuing a bachelor’s or master’s degree in Human Resource Management, Business Administration, Communication, Psychology, Information Management, Knowledge Management, Organizational Studies, or a related field. - Have strong analytical skills and enjoy working with data, feedback, and insights. - Demonstrate excellent written communication skills in English. - Are proactive and take ownership of your work and development. - Can simplify complex information and make it easy for others to understand. - Work collaboratively while also managing tasks independently. - Have an interest in employee experience, knowledge management, digital transformation, and AI-enabled solutions. In this internship, you will have the chance to directly influence how employees access HR information globally. You will collaborate with stakeholders from various regions, gain practical experience in content and knowledge management, and contribute to enhancing employee self-service experiences. The internship also provides exposure to AI adoption initiatives and continuous improvement projects that support ASML’s global workforce. Through this internship, you will learn how a large international organization manages and optimizes knowledge content at scale. Other requirements you need to meet: - You must be enrolled at an educational institution for the entire duration of the internship and be at least 18 years old at the start of the internship. - If you are a non-EU citizen studying in the Netherlands, your university must be willing to sign the necessary documents for the internship (i.e., Nuffic agreement). - You should attach a cover letter with a clear motivation explaining why you are interested in this specific internship assignment. - You need to be located in the Netherlands to perform your internship. If you are currently living/studying outside of the Netherlands, your application should demonstrate your willingness to relocate. Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. The company’s policy is to recruit, hire, train, and promote individuals in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity are driving forces in the success of our company. Do you want to know more about the internship allowance, visa support, and applying for an internship at ASML? Read this page.