Siemens Healthineers

Hardware Engineer for Radiation Therapy

Siemens Healthineers

Netherlands

On-Site

Intermediate

Starts as soon as possible

posted 9 days ago

Vacancy Summary

Join us in advancing healthcare innovations for everyone, everywhere. We offer a supportive environment that values diversity and encourages professional growth while ensuring your contributions are recognized.

Required skills

Procedures

Imaging

Maintenance

Verification

Techniques

Medical Technology

calibration

data privacy

Data Protection Regulations

Teams

UPS

Installation

Electrical

Communication Skills

Customer Care

service

Siemens

networking

Customer Relationship Management (CRM)

Hardware

Debugging

General Data Protection Regulation (GDPR)

requests

Clinical Decision-Making

Healthcare

Technical Documentation

Support

Therapy

Contact

repair

Treatment

diagnose

Computer Skills

Forwarding

VMS

Delivery

Performance

Reports

jobs

Email

Equipment

Mechanical

networks

CV

IT

JOIN

understanding

Standards

Assistance

Become part of Siemens Healthineers, specifically within our Varian Field Service Engineer Hardware team, where you'll be the primary contact for customer service and repair needs, ensuring optimal equipment performance. The FSE is tasked with troubleshooting, repairing, installing, upgrading, and performing preventative maintenance on designated VMS equipment according to company guidelines. This role is based in the Netherlands, with occasional travel to neighboring countries to support Varian's Field Service Teams.

Responsibilities

  • Troubleshoot, diagnose, and repair designated equipment, including preventative maintenance, installations, and upgrades per guidelines.
  • Manage time effectively, maintaining a schedule for preventative maintenance, installations, and incoming customer calls, prioritizing requests accordingly.
  • Recognize when to escalate incidents and seek assistance from more experienced representatives.
  • Address complex customer issues, diagnose, and resolve them while meeting established Field Service Representative levels. Manage territory effectively, ensuring timely completion of service and expense reports, and handling required documentation according to procedures.
  • Build and maintain strong customer relationships through effective written, verbal, and interpersonal communication skills.
  • Understand customer care and experience management principles.

About Siemens Healthineers

Siemens Healthineers

Siemens Healthineers

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