Hospitality never goes out of style! We are looking for a Front Office Supervisor to complete our sparkling Fashion team at Fashion Hotel Amsterdam. As an enthusiastic hospitality professional, you will train, coach, and motivate our team to showcase their best every day alongside me, Claudia, the Front Office Manager.

De Rol

As the Front Office Supervisor, you will be the main point of contact for both our guests and colleagues. You will oversee the reception daily, setting a professional example with your welcoming attitude and attention to detail. During both morning and evening shifts, you will lead the Front Office team, ensuring smooth operations, providing support where needed, thinking ahead, and maintaining an overview. Your organizational skills and hospitable approach will create an optimal experience for all our guests.

You thrive on personal guest contact and work alongside receptionists at the desk to execute daily operations flawlessly. You will work in an energetic and close-knit team within a creative and contemporary hotel, with opportunities for personal development, taking responsibility, and growing in your role as Front Office Supervisor.

Verantwoordelijkheden

• Guest relations
• Reservation management
• Administrative tasks
• Communication with cluster colleagues within WestCord Hotels
• Coordination of group reservations and invoicing

With your experience and enthusiasm, you contribute daily to a smooth Front Office operation and a warm welcome for our guests.

Vereisten

• Willingness to work irregular hours, being a 'morning/day/evening person'
• Availability for a minimum of 32 hours
• At least 2 years of experience as a receptionist in a hotel
• Excellent command of Dutch and English, both spoken and written.

Wat Biedt WestCord Hotels?

• Growth: Work within a growing hotel chain with opportunities for advancement.
• Training: Continuous development opportunities.
• Salary: We value finding a suitable reward for everyone's contributions.
• Free parking at the hotel.
• 40/30 member benefits:
  • Overnight stays for €40, including breakfast at all WestCord Hotels;
  • 30% discount on the bill when dining (food and drink combination);
  • 30% discount on WestCord products and Wellness at WestCord Hotels.
• Surprise Our OneTeam: Enjoy a fun surprise each month specifically for you. All colleagues participate in Surprise Our One Team days, making workdays enjoyable and surprising, just like for our guests.
• A net bonus of €250 when you refer a new colleague who gets hired!
• A free hotel stay including dinner once you pass your probation period!