Freelance Airport Passenger Support at FlightHelp

Travel Consultants and Clerks

Freelance Airport Passenger Support

FlightHelp

Amsterdam, North Holland, Netherlands

560 / month

Freelance

Full-time

On-Site

Entry

posted 1 day ago

Vacancy Summary

Join our on-call team at Amsterdam Airport to assist passengers in claiming their rights during flight disruptions. This role focuses on providing information and support without any sales pressure.

Join Our On-Call Team at Amsterdam Airport: Help Passengers Claim Their Rights! At FlightHelp, we support airline passengers in claiming compensation for delayed or canceled flights. To date, we have assisted hundreds of thousands of travelers navigate stressful travel disruptions. We are currently expanding our network and looking for Freelance Passenger Support / Flyer Distributors (m/f/d) on an on-call basis at Amsterdam Airport. This is a non-sales role focused purely on information sharing, passenger support, and professional representation.

Your Role & Responsibilities:

When a significant flight disruption occurs (e.g., delays exceeding 3 hours), our operations team will contact you with all the details.

Respond on Short Notice: Travel to the Amsterdam Airport arrivals area when notified.
Inform Passengers: Distribute informational flyers to passengers of the affected flight and explain how FlightHelp can assist them.
Be a Reassuring Presence: Communicate with passengers in a friendly, calm, and professional manner. (Note: No airport security clearance is required for this role).

What We Offer

High Flexibility: A completely flexible schedule based on flight disruption events. Work only when incidents occur and you are available.
Great Compensation: €35 per assignment (each assignment lasts approximately 1 hour).
Full Expense Reimbursement: Additional costs such as fuel, parking fees, or public transportation tickets are fully covered.
Performance Bonuses: Opportunity for additional performance-based bonuses and long-term collaboration with increased responsibilities.

Candidate Profile

Location: Residence in Amsterdam or the surrounding area.
Languages: Good Dutch language skills (minimum B2 level); English or additional languages are a strong advantage.
Skills: Reliable, punctual, and comfortable interacting with the public in a professional manner.

Interested in joining us? Applying is quick and easy! Make sure to apply on our site! https://www.flighthelp.eu/airport-hiring

Required skills

communication

Operations

security

Reimbursement

Dutch

English

(D)MJOP

Compensation

Support

HTTPS

Contact

Basis

Flexibility

Network

Make

CAN

events

sales

Performance

Public Interaction

Reliability

JOIN

ISAD(G)

Transportation

English level

Professional

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