Company Description

MAMA ? Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter creates living spaces that feel like home, blending influences, freedoms, sensations, and emotions. Each Mama reflects the city it inhabits, offering a joyful atmosphere and exceptional service at an affordable price. More than just rooms and restaurants, Mama Shelter is a dynamic urban refuge, aesthetically pleasing, modern, welcoming, and vibrant.

Our mission is to make every customer experience unforgettable by bringing little moments of happiness to people. Our growth allows us to offer great career paths through internal development and international mobility, valuing potential over diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group with a global portfolio, established in partnership with Accor in 2021.

Our commitment to diversity and inclusion: Mama is an inclusive company, dedicated to recruiting and promoting diverse talent. Our advertisements are gender-neutral, using masculine terms to simplify the text.

Job Description

Would you like to join us and contribute to the opening of our Mama Shelter in Amsterdam? Please submit your application with an English version of your resume.

THE MISSION? As the director of the catering department (restaurant, bar, and event spaces), you will ensure our customers and teams are well taken care of. You will develop the profitability of our four F&B outlets: the main restaurant and its bar, the terrace, and a rooftop bar. Collaborating with the Executive Chef, you will help design the menu and set prices.

You will recruit, supervise, direct, and coordinate all restaurant staff, ensuring compliance with regulations and maintaining a perfect customer experience.

Qualifications

MADE FOR YOU? ONLY IF…

• Your natural and effective leadership inspires confidence; when Mama's away, the children will play, but they can rely on you!
• You excel at identifying and developing talent; it’s your turn to shine!
• You possess excellent management skills, mastering cost control, data analysis, and productivity optimization.
• You can sell without becoming overly aggressive.
• You are results-oriented and skilled in creating impressive PowerPoint presentations and Excel spreadsheets.
• You foster great relationships with suppliers and service providers, ensuring the Mama experience is delivered.
• You prefer being in the action with your team rather than isolated in an office, believing leading by example is key to success.

YOUR LITTLE EXTRAS:

• You are a supportive figure to your team, akin to Harry among Ron and Hermione.
• With a passion for cooking, your culinary knowledge extends beyond basic meals.
• You are a true leader of people!

Additional Information

Next, we're sure you know the tune:

• First melody: “At Mama, no AI! We review your application in person and take the time to understand your background.
• First verse: We will organize an initial phone interview with our People & Culture Team to see if your application fits our rhythm.
• Chorus: After the phone interview, we’ll arrange a remote meeting or an in-person meeting at Mama to meet the team!
• Last verse: You will receive a response from us within two to three weeks, whether positive or negative.