About the Company

Mercier Consultancy Group is a leading international staffing firm, known for connecting top global talent with industry-leading companies. As we grow in the Information Technology (IT) sector, we focus on placing exceptional professionals in rewarding international roles.

The Role

We are looking for talented individuals to fill the position of Dutch Speaking Microsoft Customer Expert in Greece. This is an excellent opportunity for tech-savvy professionals eager to secure a highly desirable Dutch-speaking position in an international setting.

Responsibilities

• Provide high-level technical support and consultancy to users of the Microsoft ecosystem.
• Troubleshoot complex IT software issues to ensure seamless user experiences.
• Maintain high customer satisfaction scores through effective problem resolution.
• Stay informed about the latest Microsoft technologies, cloud services, and enterprise software updates.
• Collaborate with cross-functional IT teams to escalate and resolve technical infrastructure challenges.
• Adhere to security protocols and data protection standards within the IT industry.
• Accurately document technical interactions to build a robust knowledge base for the department.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong passion for the IT sector and digital innovation.
• Excellent communication skills with a professional and empathetic customer-focused attitude.
• Ability to adapt to a fast-paced work environment in Athens, Greece.
• Prior experience in a technical helpdesk or IT support role is highly advantageous.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus included.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Fully Paid Training on the latest Microsoft technologies.
• Comprehensive Health Insurance coverage.
• Excellent professional growth opportunities within the IT industry.

Life in Greece

Choosing a job in Greece means embracing a lifestyle filled with Mediterranean sunshine, rich history, and vibrant nightlife. Living and working in Greece allows you to enjoy a unique blend of ancient tradition and modern innovation, making it an ideal destination for those seeking a meaningful change while building a career in the IT sector. Relocating to Greece offers an unparalleled quality of life, featuring world-class cuisine and a welcoming local culture. With our fully paid relocation package, starting your new journey in Greece is seamless, allowing you to focus on enjoying the beauty and opportunities that Greece has to offer for Dutch-speaking experts.

If you are ready to advance your career and join a top-tier team in Athens, we invite you to apply now for the Dutch Speaking Microsoft Customer Expert position. We look forward to reviewing your application and welcoming you to the Mercier Consultancy Group network.