Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in the global staffing industry, we specialize in providing elite career opportunities, including exclusive Dutch-speaking jobs, to professionals looking to advance their careers in a vibrant international environment.

The Role

We are seeking talented individuals to join our team as Dutch Speaking Customer Care Experts in the heart of Athens, Greece. This position is the ideal gateway to a career in the customer support services industry, offering you the chance to utilize your linguistic skills while enjoying the Mediterranean lifestyle.

Responsibilities

• Deliver exceptional support via phone, email, and chat to customers in the Dutch market.
• Resolve complex inquiries regarding products and services within the customer support services sector.
• Maintain high levels of customer satisfaction by providing accurate, professional, and empathetic communication.
• Collaborate with cross-functional teams to escalate and resolve technical or operational issues efficiently.
• Document all interactions accurately within our CRM system to ensure seamless service continuity.
• Contribute to the ongoing improvement of support processes by sharing client feedback with management.
• Uphold the premium standards of service expected by our global partners in the customer support services industry.

Requirements

• Native or fluent Dutch (spoken and written).
• Proficiency in English for team collaboration and reporting.
• Valid EU passport (mandatory).
• Strong interpersonal skills and a genuine passion for the customer support services field.
• Resilience, adaptability, and a proactive problem-solving mindset.
• Previous experience in a customer-facing role is considered an asset for this position.

What We Offer

• Competitive monthly salary.
• 2 extra salaries per year (13th and 14th salary).
• Fully paid training programs to ensure your success.
• Comprehensive health insurance package.
• Fully paid relocation package (flight, transfer, and hotel accommodation upon arrival).
• Monthly performance bonus to reward your dedication.
• Exciting career growth opportunities in one of the most sought-after jobs in Greece.
• And much more...

Life in Greece

Embrace the unparalleled lifestyle that comes with our Dutch-speaking jobs in Athens, Greece. Living in Greece means enjoying over 300 days of sunshine, a world-renowned cultural heritage, and a vibrant social scene that perfectly complements your professional life. Whether you are exploring historical landmarks or relaxing on nearby islands, Greece offers an enriching environment that balances work and leisure.

Our full relocation support makes your transition to Greece seamless, allowing you to focus on your new role while discovering the Mediterranean's exceptional culinary landscape. Experience a high quality of life, friendly local communities, and the legendary hospitality that Greece is famous for. Join us in this beautiful country and build your career with the best support network in the industry.

Application Process

Are you ready to embark on an exciting international career? If you are a driven professional looking for one of the best Dutch-speaking jobs in Europe, we want to hear from you. Please click 'Apply Now' to submit your application to the Mercier Consultancy Group team. We look forward to reviewing your credentials and assisting you in your journey to Greece.