Are you ready to elevate your career in the travel sector? We are seeking a talented professional for the Dutch Speaking Customer Expert for Booking.com position in Greece, offering a unique chance to work within the vibrant tourism industry. This role is perfect for those seeking premium Dutch-speaking jobs that combine professional growth with the Mediterranean lifestyle.

About the Company

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international organizations. We pride ourselves on our boutique approach, ensuring every candidate finds a career-defining opportunity that aligns with their professional aspirations and lifestyle goals.

The Role

As a Dutch Customer Support Expert, you will provide world-class customer support to travelers and partners within the global tourism industry. You will assist with booking inquiries, modifications, and cancellations to ensure seamless travel experiences. Communication will be handled professionally in Dutch via phone, email, and live chat platforms. You will maintain high quality standards to ensure customer satisfaction and brand loyalty for Booking.com, navigate multiple digital platforms to solve complex travel-related challenges efficiently, and collaborate with international team members to share best practices for tourism service excellence. Your contribution will enhance the positive reputation of our client by delivering empathy and expert travel advice.

Responsibilities

• Provide world-class customer support to travelers and partners within the global tourism industry.
• Assist with booking inquiries, modifications, and cancellations to ensure seamless travel experiences.
• Handle communication professionally in Dutch via phone, email, and live chat platforms.
• Maintain high quality standards to ensure customer satisfaction and brand loyalty for Booking.com.
• Navigate multiple digital platforms to solve complex travel-related challenges efficiently.
• Collaborate with international team members to share best practices for tourism service excellence.
• Contribute to the positive reputation of our client by delivering empathy and expert travel advice.

Requirements

• Native or fluent Dutch (spoken and written) is essential for this role.
• Professional fluency in English to communicate within our multicultural office environment.
• Valid EU passport or work permit allowing for employment in Greece.
• Previous experience in tourism, hospitality, or customer service is considered a strong asset.
• Strong digital literacy and the ability to learn new software systems quickly.
• A passion for travel and a commitment to delivering exceptional service in the tourism industry.

What We Offer

• Competitive Monthly Salary with 13th and 14th salary bonuses paid annually.
• Fully Paid Training program to set you up for success in your new career.
• Comprehensive Health Insurance and additional social benefits.
• Fully Paid Relocation Package including flight, airport transfer, and initial hotel accommodation.
• Attractive Monthly Performance Bonus based on your commitment to quality.
• Exceptional opportunities for career advancement within the tourism sector in Greece.
• Relocation support and assistance in settling into your new life abroad.

Life in Greece

Choosing to work in Greece offers an unparalleled quality of life, blending ancient history with a modern, cosmopolitan spirit. When you accept one of our Dutch-speaking jobs, you gain access to the sun-drenched beaches, breathtaking islands, and the world-famous Mediterranean climate that makes Greece a global destination of choice. Whether you are exploring historic ruins or enjoying a coffee in a vibrant seaside cafe, living in Greece provides a perfect work-life balance. Beyond the incredible weather, you will enjoy a rich culinary scene and a welcoming culture that makes international professionals feel right at home. The Dutch Speaking Customer Expert for Booking.com position in Greece allows you to join a diverse community of expats who have all chosen to build their careers in this beautiful country. With our full relocation support, your move to Greece will be seamless, allowing you to focus on building a brilliant career while enjoying the best that life in Greece has to offer.

How to Apply

If you are a motivated individual ready to take the next step in your career, we invite you to join our team for this exciting Dutch Speaking Customer Expert for Booking.com position in Greece. Click the 'Apply Now' button to submit your application and start your journey with Mercier Consultancy Group today. We look forward to hearing from you!