Work remotely in Greece while embracing the vibrant Greek culture. As a Dutch Speaking Customer Service Representative, you will assist Dutch-speaking customers with their inquiries, requests, and issues, contributing to an exceptional customer experience in a multicultural environment.

Over de Rol

In this role, you will provide professional customer support in both Dutch and English, utilizing your communication and problem-solving skills to address customer needs effectively. You will be part of an international Customer Support team, ensuring a high standard of service across all interactions.

Verantwoordelijkheden

• Deliver professional customer support in Dutch and English.
• Address customer inquiries, requests, and complaints.
• Identify customer needs and provide accurate solutions.
• Resolve issues and escalate complex cases when necessary.
• Maintain detailed records of customer interactions.
• Adhere to customer service procedures and quality standards.
• Meet individual and team performance targets.
• Collaborate with a diverse, international team.
• Ensure an excellent customer experience at every touchpoint.

Vereisten

• Fluent or native-level Dutch (C1/C2).
• Proficient in English.
• Exceptional communication and interpersonal skills.
• Strong problem-solving capabilities.
• Customer-focused and empathetic approach.
• Ability to thrive in an international setting.
• Flexibility to work rotational shifts.
• Willingness to work onsite in Athens initially, transitioning to remote work from Greece thereafter.

Salaris & Voordelen

• €1,500 gross monthly salary.
• Full-time employment.
• International and multicultural work environment.
• Opportunities for career development.
• Remote work option from Greece following the initial onsite period.
• Relocation support for eligible candidates.

Relocatie Ondersteuning – Verhuis naar Griekenland

• 3 weeks of hotel accommodation near the workplace.
• Up to €300 gross flight/relocation reimbursement with the first salary payment.
• Assistance with employment documentation and administrative processes.
• Accommodation support during training may be available for eligible candidates.

Werkrooster

• Full-time position from Monday to Sunday with rotational shifts.
• Working hours between 08:00 and 00:00 (5 days/week, 8 hours/day).
• Weekend work may be required based on the assigned schedule.

Remote Werk – Griekenland

This position allows for remote work in Greece after the initial onsite period. Candidates relocating from abroad must work onsite for the first 3 months. Those with permanent accommodation in Greece and a suitable internet connection may be considered for exceptions. After the initial period, eligible candidates can transition to remote work from their location in Greece. Candidates living outside Athens may receive accommodation during training before moving to remote work. Relocating candidates must arrive in Athens at least 7 days before their start date to complete necessary hiring and onboarding processes.

Waarom Werken vanuit Griekenland?

Advance your international career while enjoying the flexibility of remote work in Greece. Whether you currently reside in Greece or are searching for a Dutch remote job abroad, this opportunity allows you to leverage your Dutch language skills and customer service experience while enjoying life in Greece.

Are you seeking a Dutch-speaking remote customer service position in Greece? Apply now and take the next step in your international career!