Information and Communications Technology Service Managers

Director of Data & Analytics - Customer Growth

SoTalent

Amsterdam, North Holland, Netherlands

On-Site

Expert

Starts as soon as possible

Posted today

Vacancy Summary

We are seeking a Director of Data & Analytics to lead our global teams in Amsterdam, focusing on customer behavior insights and driving growth through advanced analytics and AI. Collaborate with senior leaders to transform customer intelligence into measurable results across international markets.

Required skills

Data Quality

Drivers

Allocation

Artificial Intelligence (AI)

Governance

Driving

Communication Skills

Acquisition

Customer Relationship Management (CRM)

Customer Segmentation

Data Science

E-Commerce

Prioritization

Machine Learning

Technology

Experimentation

Support

Measurement

ROI

Privacy

influence

AI Concepts

Attribution

Product analytics

Digital

Customer Lifecycle

retention

Performance

Product Strategy

Boost

Predictive Analytics

roadmaps

Commercial Judgment

Development

advanced analytics

understanding

engagement

Commercial Growth

Customer Value

(Gen)AI

Time

LEAD

Teams

English level

Fluent

Languages

English

In this role, you will oversee global Data & Analytics teams specializing in analytics, data science, and product analytics. Your mission is to enhance understanding, prediction, and influence of customer behavior, driving acquisition, engagement, retention, and long-term growth through AI-driven insights and predictive analytics.

Key Responsibilities

  • Define and implement the global Customer & Growth Data & Analytics strategy.
  • Lead initiatives in customer intelligence, focusing on segmentation, lifecycle analytics, retention, personalization, and customer value.
  • Guide product analytics to shape product strategy, enhance customer experience, and support feature development.
  • Scale AI-driven analytics, machine learning, predictive models, and automated insights generation.
  • Manage experimentation, attribution, incrementality measurement, and causal analytics.
  • Create analytical products and measurement frameworks to boost acquisition, engagement, and retention.
  • Integrate real-time decision-making and personalization into customer experiences.
  • Promote data quality, governance, privacy-first analytics, and first-party data strategies.
  • Collaborate with senior stakeholders to align on priorities, roadmaps, and business objectives.
  • Lead, mentor, and develop global analytics, data science, and product analytics teams.

About SoTalent

SoTalent

At SoTechTalent, we specialise in connecting forward-thinking tech companies with world-class talent. With deep expertise in SaaS, AI, Cybersecurity, Data and Fintech, we provide bespoke hiring and recruitment solutions tailored to help your business thrive. Whether you're scaling a startup or building a powerhouse team, we're here to make finding exceptional talent effortless and impactiful.

Locations

New York, US

Website

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