Customer Service Representative - Flexible/Fixed
Vedder & Vedder
Amsterdam, North Holland, Netherlands
2,800 / month
On-Site
Entry
Starts as soon as possible
posted 1 day ago
Vacancy Summary
Join Vedder & Vedder, a modern jewelry brand founded by twin sisters Anne and Esther Vedder. As a Customer Service Representative, you'll be the first point of contact for our customers, providing personalized support and ensuring a delightful experience.
Required skills
communication
Cross-functional Collaboration
Order Processing
Participation
service
Commercial mindset
retail
Support
Production
Contact
Basis
CAN
sales
Food
Proactive
Development
CV
JOIN
MBO
Chat
Needs Assessment
events
Availability
Complaint Resolution
Over Vedder & Vedder: Vedder & Vedder is a contemporary jewelry brand established by twin sisters Anne and Esther Vedder. Based in Amsterdam, the brand designs and creates unique jewelry pieces with personal messages, such as initials, fingerprints, or special dates, making each item meaningful. The brand is known for its craftsmanship, creative designs, and strong focus on customer experience.
Verantwoordelijkheden:
- Providing personal customer service to potential and existing customers;
- Being commercially minded and assisting customers in identifying their needs;
- Processing placed orders;
- Proactively addressing complaints to avoid issues; if a complaint arises, you will resolve it gladly;
- Contributing ideas to improve the customer experience;
- Collaborating effectively with the production and logistics team to enhance customer satisfaction.
About Vedder & Vedder
Vedder & Vedder
Vedder & Vedder, opgericht in 2016, is een Amsterdams sieradenlabel opgericht door Anne & Esther Vedder dat handgemaakte gepersonaliseerde zilveren en gouden sieraden vervaardigt en verkoopt. Alle sieraden worden handgemaakt in het V&V Atelier in Amsterdam. De sieraden van Vedder & Vedder staan voor een speciale gebeurtenis of moment.
Locations
Amsterdam, NL
Website
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