Do you want to shape the future of asset management on a global platform? We are looking for a Business Analyst with strong expertise in the asset management value chain and risk management tooling (preferably Aladdin, powered by Blackrock) to strengthen our Global Investments Tribe. In this role, you will be at the heart of our investment platform transformation, ensuring that Aladdin is effectively integrated, optimized, and aligned with our end-to-end investment processes.

Over het bedrijf

We are a global bank with a strong European base, serving around 38 million customers and corporate clients in over 40 countries. Our culture is hands-on, collaborative, and delivery-focused, with a strong ownership mindset.

De rol

As a Customer Journey Expert for Aladdin, you will play a key role in translating business needs into effective solutions leveraging Aladdin and the broader IT landscape. You will work within the asset management cluster, focusing on our investment distribution and manufacturing platforms across markets.

Verantwoordelijkheden

• Act as the primary interface and central point of coordination between our team, the Investment Center, IT, Operations, the vendor (Blackrock), and external partners.
• Align stakeholders across domains and ensure clear communication and understanding across technical and non-technical stakeholders.
• Challenge requirements and ensure clarity, prioritization, and alignment.
• Translate business needs into functional specifications and requirements linked to Aladdin capabilities.
• Drive solution design in collaboration with IT and external vendors.
• Support data flows, integrations, and configuration of Aladdin within ING’s ecosystem.
• Design and structure end-to-end investment processes involving Aladdin (e.g., portfolio management, trade lifecycle, reporting).
• Coordinate change requests and issue resolution.
• Own the user management and permission of Aladdin.
• Contribute to the evolution of Aladdin capabilities within the global platform.
• Monitor platform performance and proactively identify improvement areas to enhance stability and scalability.

Vereisten

• +5 years of experience as a Business Analyst.
• Proven experience with investments, portfolio management, and/or fund management.
• Hands-on exposure to Aladdin or similar asset management platforms is a strong plus.
• Strong stakeholder management skills in complex environments.
• Solid understanding of asset management processes (portfolio, trading, lifecycle).
• Excellent problem analysis and solution-driven mindset.

Wat we bieden

Joining ING means working with friendly and collaborative people towards making a positive impact on people and the planet. We believe in empowering those around us to stay a step ahead. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact.

Ready to join? We have plenty of opportunities to match your skills and aspirations! Start exploring now and discover where your next career move could take you!