
Customer Delight Talent Pool
Bloom & Wild
Amsterdam, North Holland, Netherlands
Hybrid
Entry
Starts as soon as possible
posted 1 day ago
Vacancy Summary
Are you a friendly and proactive individual who enjoys making customers happy? Join our Customer Delight team to support and enhance our customer experience across various channels. We offer flexible working patterns and a dynamic team environment.
Required skills
Solution-Oriented
AI Tools
Growth
Artificial Intelligence (AI)
Feedback
Communication Skills
service
Dutch
E-Commerce
English
German
Remote Work
Education
Search
Flexibility
Vision
Customer Interaction
Make
Mental Health Support
Proactive Attitude
Performance
wild
Development
Webcare
MBO
Customer Advising
(Gen)AI
Wellness Programs
Time
LEAD
Availability
English level
Fluent
Languages
Dutch
English
German
Danish
Do you have a friendly personality and a passion for making people happy? Are you proactive and a creative problem solver? Do you thrive in a dynamic team environment? If you have experience supporting customers through various channels, we want to hear from you! Our Customer Delight team ensures that every customer interaction is delightful and that no question goes unanswered. We are looking for fluent Dutch and English speakers, with additional German and Danish speakers also welcome. We offer hybrid and flexible working patterns (24-40 hours) from Monday to Sunday, with offices in Amsterdam and London, and the option for remote work in Germany.
About the Company
bloomon is revolutionizing the flower industry by disrupting the traditional supply chain. We bypass auctions and wholesalers to deliver fresh flowers directly to our customers. Since our launch in Amsterdam in 2014, we have expanded across Europe and merged with Bloom & Wild, the UK's fastest-growing e-commerce company. Together, we have delivered over 20 million orders, making us the largest direct-to-consumer flower business in Europe. Our vision is to create a thoughtful and beautiful gifting destination beyond just flowers, with plans to expand into categories like cakes, candles, and cocktails.
About Bloom & Wild

Bloom & Wild
Website
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