The Role

You will promote Cargolux products by maintaining customer relationships, analyzing data for commercial decisions, and producing performance statistics. Additionally, you will evaluate market trends to assess potential expansion needs and develop sales and marketing action plans.

Responsibilities

• Maintain contact with customers.
• Analyze available data to inform commercial decisions.
• Produce regular statistics on tonnage sold and revenues to monitor performance.
• Evaluate market evolution to assess potential expansion of Cargolux entities in the Netherlands.
• Develop sales and marketing action plans.
• Negotiate sales terms and conditions with customers.
• Guide and supervise staff reporting directly or indirectly to you.
• Prepare strategic proposals and forecasts on upcoming trends.

Manage all administrative processes of the station(s) by:

• Defining tasks and duties within the Netherlands.
• Managing and directing staff.
• Providing on-the-job training for staff.
• Performing budget management and cost control.
• Regularly revising and improving administrative processes and procedures.
• Managing local expense accounts against local station expenses.
• Coordinating payroll data with the local accountant.
• Collecting and producing data input for invoicing and revenue calculation.
• Acting as the legal representative of the company in the country.
• Notifying relevant departments about new legal requirements or administrative procedures that may impact Cargolux’s operations.
• Coordinating and supervising the activities of legal advisors and consultants in the country.
• Ensuring compliance with company rules and regulations at all times.
• Preparing sales reports on volumes and comparing results against targets.
• Representing the company at trade association meetings and other events to promote Cargolux products.
• Attending educational workshops, fairs, and exhibitions.

Requirements

• At least 10-15 years of experience in a sales position.
• Minimum 10 years of experience in the air cargo industry with a major airline or forwarder.
• Minimum 5 years of experience at a senior management level.
• Excellent knowledge and experience in the air cargo industry.
• Highly developed skills in interacting with diverse cultural backgrounds and building cohesive teams.
• Ability to manage and lead a team in a multicultural environment.
• Excellent interpersonal skills.
• Strong written and oral communication skills.
• Ability to navigate ambiguity and change in a fast-paced environment.
• Capability to meet tight deadlines.
• Assertive and able to work independently.
• Fluent in English and Dutch (oral/written).
• Advanced knowledge of MS Office (Word, Excel, PowerPoint, and Outlook).

Working Conditions

• A Certificate of Good Conduct will be required upon successful selection.
• Occasional travel required within the entire Cargolux network.
• Position based in Schiphol.