In this role, you will actively support the order acceptance process and handle various administrative tasks. You will be the main point of contact for customers, providing advice and swiftly resolving issues such as refused shipments or cargo damage. Your responsibilities also include maintaining an efficient carrier portfolio to ensure cost-effective pickup and delivery services. You will consolidate shipments to maximize load capacity while considering customer requirements and regulations. Close collaboration with carriers is essential to ensure they have accurate and up-to-date information. Additionally, you will support the team and manager in achieving objectives and strengthening customer relationships.

Our client specializes in freight solutions that integrate sea, rail, road, and inland waterway transportation, allowing for flexible, reliable, and sustainable movement of goods across Europe and beyond. With over 100 rail connections, multiple inland terminals, and specialized industrial transport corridors, the organization facilitates the transport of general cargo, perishable goods, and high-value freight through efficient multimodal networks.