Concierge Management Trainee at Jobster

Client Information Workers Not Elsewhere Classified

Concierge Management Trainee

Jobster

Amsterdam, North Holland, Netherlands

750 / month

On-site

Entry

posted 11 days ago

Vacancies Summary

Join Anantara Grand Hotel Krasnapolsky Amsterdam as a Concierge Management Trainee, where you'll create memorable experiences and ensure exceptional service. Enjoy a competitive internship allowance and various employee benefits while working in a luxurious environment.

Do you enjoy creating unforgettable moments, coordinating seamless experiences, and making every guest feel truly cared for? At Anantara Grand Hotel Krasnapolsky Amsterdam, we're looking for a Concierge Management Trainee who brings structure and a sharp eye for service excellence. From managing complex guest requests to elevating our daily operational flow.

What We Offer

Internship allowance of €750 gross per month (based on 5 days per week).
Global team member rates at 500+ Minor Hotels worldwide.
Friends & Family rates to treat your loved ones.
50% discount on F&B at 20 luxury hotels in Amsterdam.
A complimentary experience stay to immerse yourself in the Anantara guest journey.
Free online & offline training organized by our own Minor Hotels University Northern Europe.
Priority access to internal vacancies across Minor Hotels.
One complimentary meal per shift.

The Role

Supporting daily concierge operations, including doorman and bellman operations.
Implementing and maintaining LQA standards across the full team, ensuring consistent luxury service delivery.
Following up on guest requests and assisting with complex cases.
Coordinating with internal departments and external partners.
Helping evaluate partner performance.
Logging and analyzing service incidents.
Contributing to process and service improvements.
Assisting with SOP updates.
Supporting reporting and basic data analysis.
Working with Excel and SAP.
Helping onboard and train new team members.
Joining team briefings and evaluations.

Requirements

(Bachelor) student in Hospitality Management.
Strong communication skills in English (Dutch is a bonus).
A structured, proactive, and service-oriented mindset.
A genuine passion for luxury hospitality and guest experience.
Confidence in working with different departments and partners.
Curiosity, professionalism, and positive energy.
A valid driving license for valet parking (is a bonus).

Ready to begin your journey? Send your CV and motivation letter to Nina Radak via hr.krasnapolsky@anantara-hotels.com. Curious about more opportunities or not entirely sure which role fits you best? Reach out! We love to help you find the perfect match for your journey.

Required skills

Data Analysis

Dutch

English

Excel

SAP

English level

Professional

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