Ready to live the Legend as a Concierge? Do you have a natural passion for hospitality and creating memorable experiences? Are you social, curious, and eager to learn everything about the Concierge profession? Then this could be the perfect opportunity for you. ## The Role: As a Concierge, you are an essential part of our guests’ welcome and farewell experience. You are at their service not only during arrival and departure, but throughout their entire stay. You are a trusted source of inspiration for discovering the beautiful city of Amsterdam. You know how to enchant leisure guests with the city’s most beautiful places and stories, while helping business guests find the perfect restaurant or make the most of their stay. By building and using your network in Amsterdam, you make the seemingly impossible possible—such as securing the last table at a sought-after restaurant. With natural elegance, empathy, and attention to detail, you create meaningful moments for every guest. You are a visible representative of The Grand and help make the entire guest experience legendary and unforgettable. ## Responsibilities: - Deliver outstanding guest experiences with a genuine passion for hospitality. - Maintain strong communication skills and remain calm and professional in challenging situations. - Utilize your knowledge of luxury hospitality to assist guests throughout their stay. - Build and leverage your network in Amsterdam to fulfill guest requests and enhance their experience. - Create memorable moments through attention to detail and empathy. ## Requirements: - Passion for hospitality and guest service. - Motivated, social, proactive, and eager to learn. - Experience in luxury hospitality is a plus. - Business-level command of English; knowledge of Dutch, French, or other languages is advantageous. - Highly flexible mindset with availability for rotating schedules, including mornings, evenings, weekends, and holidays. - Valid driving license (category B). ## What We Offer: - Personalized bonus plan in addition to a competitive salary. - Travel cost arrangements and 25 holiday days per year, with options to sell or buy days. - Discounts on overnight stays worldwide with the ALL Heartists Card. - Learning and development opportunities with various training sessions. - Up to 50% discount in selected restaurants and bars in Amsterdam, including our own offerings. - Commitment to Corporate Social Responsibility with active work groups and the highest Green Key certificate. - Support from our Be Balanced Team for a healthy work-life balance. - Experience our legendary service firsthand with an overnight stay, free dinner, and breakfast after onboarding. Our employees are at the heart of our business. Bring us your initiative, passion, and energy, and we will offer you a job you love. Would you like to know more about our hotel? Sofitel Legend The Grand Amsterdam offers five-star luxury in a unique, historic Amsterdam setting, infused with French elegance and grandeur. The Grand is part of the Accor hotel group. Visit our website and follow us on Instagram and LinkedIn. Don’t miss this opportunity and apply! Click “Apply” and make sure to include your CV and cover letter. Take the next step towards your next career opportunity—we look forward to getting to know you.