In this role, you will oversee Groups & Event Management activities across The Netherlands, UK, and the Nordics, collaborating closely with senior leadership to enhance performance and alignment across regions.

De Rol

Lead and develop a team of up to 15 employees, fostering performance and engagement. Work in close cooperation with the Operations Department and the Senior Reservation Manager, Director of Groups & Event Management, as well as the Regional Revenue and Sales Teams to align on MICE business development and define strategies and measures. Provide and evaluate regular reports and updates to the Director of Groups & Event Management and the Operations Departments. Utilize a deep understanding of reporting and KPIs to continuously monitor performance and implement actionable measures for daily operations. Ensure the achievement of revenue targets, budgeted figures, and KPIs. Communicate and implement all company policies, driving operational changes positively to ensure understanding and adoption by all team members.

Vereisten

• Degree in Business Administration or a comparable qualification, or a completed commercial apprenticeship.
• Minimum 3 years of professional experience, including leadership experience, ideally in hospitality, reservation management, customer service, or inside sales.
• Strong commercial mindset with customer focus and sales affinity.
• Advanced experience with reservation and CRM systems.
• Excellent communication skills and the ability to motivate and inspire a team.
• Highly organized, proactive, and results-driven with strong problem-solving skills.
• Excellent analytical skills combined with a results-driven mindset.
• Fluent in Dutch and English; French is considered a strong advantage.
• The position is based in Hoofddorp and requires flexibility as well as regular travel to hotels and team locations across the region.

Wat Wij Bieden

• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• Fair, collectively agreed compensation and additional bonus.
• Refer-a-friend bonus (500 EUR).
• Travel allowance of €0.23 per km, up to 30 km distance from work each way.
• Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%.
• Various team events: summer parties, Christmas parties, running events, etc.
• The opportunity to grow within our company worldwide.

Are you looking for a new challenge? Apply now!