Impress

Clinic Manager - The Hague

Impress

The Hague, South Holland, Netherlands

On-Site

Intermediate

Starts as soon as possible

posted 1 day ago

Vacancy Summary

Join our mission to provide high-quality invisible orthodontic care! As a Clinic Manager in The Hague, you will lead a dedicated team, oversee sales performance, and ensure exceptional patient experiences in a modern, multicultural environment.

Required skills

Procedures

Compliance

planning

Growth

Edge Technology

Google Sheets

monitoring

Feedback

Issue Resolution

Customer Relationship Management (CRM)

Cutting

Dutch

English

Reporting

Social Media

Responsibility

Performance Improvement

Staffing

Vision

regulations

Health

NET

Training

sales

Room

Content Creation

Rates

NPS

Identity

Conversion

Improvement Plans

NICE

JOIN

Benefits

Career Development

sponsorship

Diversity

Staff Scheduling

Standards

Connections

LEAD

Teams

Culture

English level

Professional

Languages

English

Dutch

We believe everyone deserves a smile that makes them happy! Since 2019, we have been offering high-quality invisible orthodontic care with cutting-edge technology. Now present in 8 countries with over 140 clinics, our mission is to improve the health and quality of life of our patients worldwide. We are looking for a Clinic Manager in The Hague. Will you join us?

Verantwoordelijkheden:

  • Oversee the clinic's sales performance within your area of responsibility.
  • Lead a team of professionals, including doctors, hygienists, and sales associates.
  • Communicate the company’s vision, motivate teams, and ensure outstanding team performance.
  • Monitor daily and weekly sales plans and conversion rates for both sales associates and doctors.
  • Take responsibility for the clinic's budget and achievements, track conversion rates, develop improvement plans, and implement them.
  • Build genuine connections with customers, ensuring they remain enthusiastic about their journey toward a more confident smile.
  • Ensure adherence to sales processes and proper follow-up procedures.
  • Resolve escalated patient concerns or issues.
  • Organize clinic teams, including sales, nurses, hygienists, and doctors; ensure staffing needs are met and create schedules.
  • Participate in hiring, training, feedback sessions, and contract terminations.
  • Guarantee compliance with health regulations and protocols.
  • Contribute to marketing activities, host influencers, and participate in photo sessions, which may include creating social media content.
  • Deliver a seamless customer experience throughout their journey.
  • Maintain clinics at 100% aesthetic standards and achieve the highest NPS (Net Promoter Score).

About Impress

Impress

Impress

Show Your Teeth with Impress – Europe’s #1 Orthodontic Clinics Impress operates over 110 clinics across 10 countries in Europe and the United States, transforming orthodontic care with cutting-edge clear aligner treatments. Our clear aligners are the preferred choice for both orthodontists and patients, offering a seamless way to achieve aligned, healthy teeth with ease, discretion, and comfort. We believe in empowering individuals to show their teeth and face the world with confidence and self-assurance. With over 15 years of expertise, our skilled orthodontists partner closely with the Impress medical team to develop personalized treatment plans that deliver visible results in as little as 6 months. In 2024, we strengthened our leadership in the orthodontics industry by acquiring DR SMILE, furthering our mission to make high-quality orthodontic care accessible to an even wider audience. With ambitious plans to expand through new clinic openings and market entries, we’re committed to reshaping the future of oral health care. Join over 200,000 satisfied patients worldwide who have transformed their smiles with Impress. Ready to take the first step? Show your teeth with Impress today!

Locations

Barcelona, ES

Website

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