We are a trusted recruitment partner dedicated to connecting exceptional professionals with leading international organizations. We are currently seeking a results-driven Global Key Account Manager for a well-established global software company to manage and enhance relationships with critical clients in the EMEA region. This full-time, remote position is perfect for an experienced account management professional with a strong enterprise background and a commitment to long-term value creation.

The Role

As a Global Key Account Manager, you will serve as the primary contact and strategic partner for high-profile clients. Your focus will be on understanding client objectives, identifying evolving needs, and providing solutions that deliver measurable business outcomes. You will collaborate closely with cross-functional teams—including product, technical, and customer success—to ensure excellent service delivery and uncover opportunities for deeper client engagement. This role is ideal for professionals who excel in relationship-driven environments, enjoy tackling complex business challenges, and are motivated by contributing directly to client and company growth.

Responsibilities

• Build, manage, and expand long-term relationships with key global accounts across the EMEA region.
• Develop a comprehensive understanding of client business goals, challenges, and priorities.
• Drive upselling and cross-selling opportunities that create significant business value.
• Collaborate with internal teams to ensure seamless implementation and ongoing service delivery.
• Lead contract discussions and negotiations to foster sustainable partnerships.
• Monitor account performance, analyze KPIs, and present regular strategic business reviews.
• Stay updated on market trends and competitive developments to inform account strategies.
• Represent the organization at client meetings, industry events, and trade shows.

Requirements

• Bachelor’s degree in Business, Marketing, IT, or a related field (MBA preferred).
• Minimum of 7 years’ experience in key account management, enterprise sales, or strategic partnerships within the software or SaaS industry.
• Proven track record of managing and growing complex global accounts.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to work independently across multiple regions and time zones.
• Strong experience with CRM platforms and account management tools.
• Fluency in English is required; additional EMEA languages are a strong advantage.

What We Offer

• Full-time remote opportunity available to candidates across the EMEA region.
• Competitive salary package with performance-based incentives.
• Direct ownership of a global client portfolio with a significant impact on company growth.
• Ongoing professional development and international exposure.
• A collaborative and innovative work culture focused on long-term success.

If you are passionate about building strategic client relationships and driving measurable success, we encourage you to apply. Join a global software organization where your expertise will make a lasting impact across a diverse international client base.