As a valued member of our café team, you will thrive in a welcoming, Nordic-inspired atmosphere integrated within our store. Your primary focus will be on providing exceptional quality and outstanding service, ensuring memorable experiences for every guest. With a natural ability to prioritize customer needs, you will help foster a personalized and inspiring café environment rooted in local culture and hospitality.

The Role

You will have the opportunity to deliver high-level service at every interaction, from warmly greeting guests to attentively addressing their needs in a thoughtful manner. Your responsibilities will include preparing and serving high-quality food and beverages while consistently upholding our standards of excellence. Additionally, you will play a key role in promoting the café’s values and culture, contributing to the smooth daily operations of the in-store café.

Requirements

• Customer-focused with a commitment to delivering excellent service.
• Adaptable and flexible in response to changing priorities and customer requests.
• Proactive and action-oriented, with a drive to take initiative and ensure quality.
• Good communication skills, with a genuine interest in people and active listening abilities.
• Passion for food, beverages, and the ARKET brand, with a desire to share that enthusiasm with customers.
• Schedule flexibility to work varied hours, including evenings and weekends.
• Good English language skills.

What We Offer

• Part-time position with a contract of 26 hours per week.
• 20% staff discount across all H&M Group brands, both in-store and online.
• Inclusion in the H&M Incentive Program (HIP) to reward your contributions and support your growth.
• 25 days of annual leave.
• Employee Assistance Program for a healthy work-life balance.
• Corporate benefits and pension scheme.
• Commitment to inclusion and diversity within the workplace.

An integrity check via the warning register of the stichting Fraude Aanpak Detailhandel is part of the application procedure. Join us in creating great guest experiences!