As a valued member of our café team, you will work in a warm and welcoming Nordic-inspired environment, seamlessly integrated within our store. Your primary focus will be on delivering exceptional quality, outstanding service, and memorable experiences for every guest. With a natural ability to prioritize customer needs and adapt to their requests, you will help create a personalized and inspiring café atmosphere rooted in local culture and hospitality.

Responsibilities

• Provide high-level service at every touchpoint, from warmly greeting guests to attentively meeting their needs in a genuine and thoughtful manner.
• Prepare and serve high-quality food and beverages, consistently upholding our standards of excellence.
• Promote the café’s values, culture, and concept while contributing to the smooth daily operations of the in-store café.

Requirements

• Customer-focused with a commitment to delivering excellent service.
• Adaptable and flexible, responsive to changing priorities and customer requests.
• Action-oriented, proactive, and driven to take initiative and ensure quality.
• Good communication skills, with a genuine interest in people and the ability to listen actively.
• A passion for food, beverages, and the ARKET brand, with a strong desire to share that enthusiasm with customers.
• Schedule flexibility to work varied hours, including evenings and weekends.
• Good English language skills.

What We Offer

• Part-time position with a contract of 21 hours a week.
• 20% staff discount across all H&M Group brands, available both in-store and online.
• Inclusion in our H&M Incentive Program (HIP) to reward your contributions and support your growth.
• 25 days of annual leave for Netherlands-based colleagues.
• Employee Assistance Program to support a healthy work-life balance.
• Corporate Benefits and a company pension scheme.

Inclusion & Diversity

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our organization. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively and build meaningful connections with colleagues and customers worldwide. We consider all dimensions of diversity throughout our recruitment process, ensuring our workforce reflects the richness of the communities we serve.

Join us and be part of a team dedicated to creating beautiful everyday experiences.