Flushing Shipping Agencies b.v. (FSA) is a full-service port agency located in Vlissingen, the Netherlands, dedicated to providing comprehensive support for ships and cargo. Known for its personal, reliable, and respectful approach, FSA collaborates closely with port authorities and stakeholders to protect client interests. The company’s mission is to alleviate operational concerns for clients through flexibility, quick responses, and robust organizational skills. Its strategic position allows for direct sea access and efficient connections to airports, other ports, railways, transport companies, and the hinterland, minimizing congestion and ensuring seamless operations. Clients appreciate FSA’s commitment, transparent communication, and fair pricing.

The Role

The Boarding Officer / Water Clerk is tasked with supporting vessel calls and cargo operations in the port, ensuring effective coordination among ships, terminals, authorities, and clients. This full-time, on-site position is based in Vlissingen-Oost and involves attending to vessels, verifying documentation, and transmitting operational information. Daily responsibilities include liaising with captains and crew, arranging pilots, tugs, and other services, managing customs and port formalities, and overseeing cargo operations and berthing plans. The role also encompasses preparing and updating port call reports, maintaining administrative records, communicating status updates to clients and stakeholders, and promptly addressing operational changes or issues. The Boarding Officer / Water Clerk plays a vital role in FSA’s full-service concept by fostering strong relationships, ensuring accurate information flow, and advocating for client interests in the port.

Requirements

• Experience or a strong interest in port agency, shipping, or maritime logistics, with an understanding of vessel operations and cargo handling procedures.
• Excellent communication and interpersonal skills for effective collaboration with captains, crew, port authorities, terminals, and clients.
• Strong organizational and time-management skills, capable of managing multiple vessel calls, changing schedules, and administrative tasks accurately.
• Problem-solving and decision-making abilities, with a calm, service-oriented attitude to respond swiftly to operational changes.
• Proficiency in English and Dutch (spoken and written), and comfort with email, office software, and basic digital tools.
• Willingness to work variable hours, including evenings, nights, weekends, and holidays as required by vessel schedules.
• Valid driver’s license and ability to travel between port locations and the office as needed.
• Relevant vocational or higher education in maritime studies, logistics, business, or a related field is preferred; prior experience in a similar role is an advantage.
• Commitment to safety, compliance with port and regulatory requirements, and upholding FSA’s values of reliability, flexibility, and honest service.