Job Overview: We are looking for a Spanish Bilingual Dental Treatment Coordinator to join our team. In this position, you will manage front desk reception, coordinate patient interactions, and support sales initiatives to maximize treatment acceptance and drive clinic growth.

Responsibilities

• Serve as the initial point of contact for patients, both in-person and via phone, ensuring a welcoming and professional experience.
• Efficiently manage appointment scheduling, confirmations, rescheduling, and cancellations.
• Address patient inquiries regarding dental services, treatments, pricing, and insurance coverage.
• Support sales efforts by promoting dental treatments, explaining procedures in an accessible manner, and addressing objections to encourage treatment acceptance.
• Process patient registrations, maintain accurate records, and ensure compliance with HIPAA and confidentiality standards.
• Collect payments, handle billing inquiries, and assist patients with financing or insurance questions.
• Coordinate with dental staff to ensure seamless clinic operations and excellent patient care.
• Track and follow up with potential patients to maximize appointment conversions.
• Maintain the cleanliness of the front office and ensure reception materials are current.

Requirements

• Proven experience as a dental receptionist, dental assistant, or in a sales-related role within a healthcare or dental environment.
• 1 to 2 years of experience in a dental clinic, with knowledge of dental implants and procedures.
• Familiarity with dental terminology, treatments, and procedures is highly preferred.
• Fluent in both Spanish and English, with strong communication and interpersonal skills focused on patient care.
• Sales acumen with the ability to explain treatment options, overcome patient hesitations, and promote services effectively.
• Proficiency in dental practice management software (e.g., Dentrix, EagleSoft) and standard office tools (Microsoft Office, Google Workspace).
• Ability to multitask, prioritize, and remain composed in a fast-paced clinical environment.
• Strong attention to detail and organizational skills.
• Familiarity with dental insurance, billing, and payment processing is advantageous.
• Knowledge of HIPAA compliance and professional integrity.

What We Offer

• Health Insurance Coverage for eligible locations.
• Permanent work-from-home opportunity.
• Immediate hiring.

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be determined based on your performance in the application process; submissions that fulfill all requirements will receive priority review.