At Ruby, we value your personality and time, believing that collaboration leads to greater success. If you see travel as a way to feel at home anywhere in the world and want to work in a vibrant environment where creativity thrives, you might be the perfect fit for our Ruby Tessa.

About the Company

We are a rapidly expanding hospitality group with hotels and workspaces in some of Europe’s most exciting locations, embracing a Lean Luxury philosophy to offer contemporary and affordable luxury.

The Role

As a Hotel Operations Manager, you will lead your team, fostering their professional and personal growth while ensuring an engaging team atmosphere. You will oversee daily operations and be a hands-on leader, ensuring exceptional service and compliance with our quality standards.

Responsibilities

• Lead your team with a focus on professional and personal development through coaching and feedback.
• Create effective duty and holiday schedules, ensuring smooth workflows.
• Actively participate in daily operations, leading briefings and exemplifying outstanding service.
• Uphold Ruby's internal styles and quality standards.
• Assist in recruiting top talent to build a strong team.
• Manage monthly closings, inventories, invoice control, payroll preparations, and regular orders for F&B and operating supplies.
• Ensure compliance with HACCP, safety, and legal regulations.
• Collect and respond to guest feedback, addressing concerns with creative solutions.

Requirements

• Completed professional training in the hotel industry or a degree in hospitality/business administration.
• Experience in an operational leadership role within lifestyle hospitality or gastronomy.
• Proficient in POS, PMS, and business management.
• Charismatic and motivating leader with a genuine and loyal nature.
• Excellent communication skills and a warm personality.
• Fluent in Dutch and English.

What We Offer

• Bring your personality to work, with the option for a new tattoo, piercing, or hair color on us.
• Enjoy a Ruby F&B credit for snacks and drinks.
• Mobility allowance for your commute.
• Opportunities for training, coaching, and mentoring to support your growth.
• Competitive staff rates for you and your travel companion.

Join us at Ruby, where your unique personality will help shape our hotels and workspaces. We celebrate diversity and welcome all personalities to contribute to our vibrant culture. If you have any questions, feel free to reach out to our recruitment team.