Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

Complete routine retail pharmacy support tasks accurately using approved checklists and keep work artifacts traceable in the system of record. Maintain orderly, current records and logs; verify inputs for completeness and correct obvious errors prior to submission. Follow standard operating workflows precisely; escalate exceptions promptly to designated contacts with supporting information. Confirm task requirements, due dates, and handoffs with teammates; provide basic information using approved scripts and route out‑of‑scope requests appropriately. Adhere to assigned schedules and break periods; notify the supervisor of variances or capacity constraints. Identify routine issues such as missing data or mismatched fields and correct per instructions; suggest small improvements to checklists/templates for approval before adoption. Record and share lessons learned from common errors to prevent recurrence and support continuous improvement.

Requirements

• High School Diploma/GED or equivalent experience required.
• Less than 2 years of experience in performing routine support tasks in a hands‑on environment under close supervision, following defined procedures, or a related field required.

What Cencora Offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Employment Type

Full time

Affiliated Companies

Affiliated Companies: Alliance Apotheek Nederland BV

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.