Advanced Duty Collections Agent - Accounts Receivable
DHL Express
Maastricht, Limburg, Netherlands
On-Site
Intermediate
Starts as soon as possible
posted 7 days ago
Vacancy Summary
Join DHL Express, the world's leading logistics company, as an Advanced Duty Collections Agent in our Maastricht finance center. Leverage your customer service expertise to manage cash collections and resolve customs disputes in a dynamic and supportive environment.
Required skills
Procedures
Compliance
Accounts Receivable
Express
Empathy
customs
Communication Skills
Multitasking
service
Databases
Dutch
English
Finance
French
German
customer orientation
IT Skills
dispute resolution
Make
Training
Delivery
Serving
Collections
Culture
Database Management (SQL, NoSQL)
Employee Benefits
Safety
Identity
CV
customer-oriented
Cash Collection
English level
Native
DHL Express connects people globally through exceptional service. Our success is driven by our dedicated employees, recognized as the #1 Express Delivery and Logistics Company. At DHL, we foster a culture of commitment to our business, each other, and our communities. Start your career with us at our Maastricht location, the finance expertise center for DHL Express, serving a diverse team of over 550 employees from 40 nationalities.
The Role
As an Advanced Duty Collections Agent, you will efficiently manage cash collections and query handling, ensuring compliance with our process guidelines and policies. You will identify structural solutions for recurring collection issues and liaise with service centers regarding held shipments.
About DHL Express
DHL Express
Leading the way in international logistics across an unparalleled network of 220 countries and territories. With decades of experience, we’re your ideal partner for flexible, sustainable shipping to support your growing business and help you expand into new markets. DHL website terms and conditions and a statement on DHL’s commitment to user privacy on its websites can be found here: www.dhl.com/en/legal Our international network covers more than 220 countries and territories around the globe and includes decades of shipping, logistics, and eCommerce experience. DHL website terms and conditions and a statement on DHL’s commitment to user privacy on its websites can be found here: www.dhl.com/en/legal
Locations
Bonn, DE
Website
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