Account Coordinator
Pragmist
Netherlands
4,200 – 5,800 / month
Remote
Intermediate
Starts as soon as possible
Posted today
Vacancy Summary
Join an award-winning Zendesk Premier Partner as an Account Coordinator in the Netherlands. You'll be the primary contact for clients, ensuring they derive ongoing value from Zendesk while identifying opportunities for growth.
Required skills
communication
Customer Success
Client Advisory
Order Processing
Artificial Intelligence (AI)
Cross-Selling
Dutch
English
Support
Contact
Client Relationships
Zendesk
Market Data
Recruitment Process
Fitting
sales
Onboarding
Proactive
Upselling
Listening
Rates
Relationship Management
NICE
JOIN
MOST
events
(Gen)AI
Time
Learning
Ownership
Attention
English level
Fluent
Languages
Dutch
English
My client is an award-winning Zendesk Premier Partner located in the Antwerp area. They have achieved #1 partner status for the EMEA region and are now aiming for global leadership. As they continue to expand, they are establishing an Account Management team with a local presence in key markets, creating a new position for the Netherlands.
Your Role
Once a client signs on, you will serve as their main point of contact, ensuring they receive continuous value from Zendesk over time.
Concretely, you will:
- Build strong, ongoing relationships with a portfolio of clients.
- Monitor their usage of Zendesk and proactively address any issues to minimize churn.
- Identify opportunities for cross-selling or upselling that genuinely benefit the client.
- Manage the sales and order processes related to your accounts.
- Act as a trusted advisor, someone clients are eager to contact.
Most of the role is remote, with occasional visits to clients, events, or conferences.
About Pragmist
Pragmist
Recruteur Senior
Locations
Sombreffe, BE
Website
Still searching manually?
Let us do the work for you.
TotaMatch works for you
We scan thousands of jobs daily and notify you when there is a match. No searching needed.
Anonymous, safe and free
Your profile stays anonymous. Your employer will not see it. You choose when to become visible.
Ready in 3 minutes
Answer a few questions and create your profile in minutes. No commitment.
About TotaMatch
TotaMatch helps professionals find work that truly fits their work happiness. We believe work is more than just an income. It is a source of fulfillment, growth, and pride. Instead of endlessly scrolling through job boards, TotaMatch works for you. Our platform continuously analyzes thousands of opportunities and identifies roles that align with what truly matters to you. You focus on your work and the people around you. We make sure you never miss a better opportunity.