Mandarin Speaking Hotel General Manager
Viking
European Union
Remote
posted 9 days ago
About Viking
Thank you for your interest in career opportunities at Viking. We encourage you to use this website or our company website (www.vikingcareers.com) to search and apply for available positions.
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Viking was founded in 1997 and has grown to be the leading small ship travel company, offering destination-focused river, ocean and expedition voyages on all seven continents. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers guests The Thinking Person’s Cruise® in contrast to mainstream cruises.
With more than 250 awards to its name, Viking has been rated at the top of its categories for river, ocean and expedition by both Travel + Leisure and Condé Nast Traveler.
The Role
作为酒店总经理，您将负责计划和监督所有娱乐、商店、特许经营和餐饮活动，确保所有安排符合维京邮轮的星级服务标准。您将监督岸上观光销售、未来航程和旅行调度，并与行政总厨协调基于航程的菜单设计，确保所有餐饮活动达到高质量标准。您还需确保船舶的绝对整洁和有序，遵循公共卫生政策，管理船上的财务状况以控制成本并遵守预算。您的职责包括监督船舶的清关和上下船，管理酒店部门的休假安排及内部晋升，展示领导能力并与客人及船员互动。您需与各部门负责人和采购部紧密合作，确保船上产品和库存充足，并符合客人数量要求。您还需熟悉人力资源手册及船上培训，了解工作时间政策和船员合同，领导和支持多元化团队，以提高员工满意度和生产力。
职位要求
- 至少5年酒店总经理经验，邮轮经验必需。
- 需持有国际认可的酒店学校文凭，职业技能培训优先。
- 普通话流利，具备优秀的英语沟通能力者优先。
- 较强的管理技能，熟练使用PC数据库、电子表格和文字处理系统。
- 能够灵活应对工作压力，具备团队合作精神。
- 以客人为中心，服务导向，积极的个性，专业的仪容仪表，良好的公共卫生知识。
- 出色的职业道德、组织和激励技能，具备团队建设能力。
- 无明显纹身。
English level
Conversational
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