We are a trusted recruitment partner dedicated to connecting exceptional professionals with leading international organizations. We are seeking a results-driven Global Key Account Manager to manage and enhance relationships with our client's most significant accounts across the EMEA region. This full-time, remote position is perfect for an experienced account management professional with a strong enterprise background and a passion for long-term value creation.

The Role

As the Global Key Account Manager, you will serve as the main point of contact and strategic partner for high-profile clients. Your responsibilities will include understanding client objectives, identifying their evolving needs, and providing solutions that yield measurable business results. You will collaborate closely with cross-functional teams—including product, technical, and customer success—to ensure exceptional service delivery and discover opportunities to deepen client engagement.

Responsibilities

• Build, manage, and expand long-term relationships with key global accounts in the EMEA region.
• Develop a comprehensive understanding of client business goals, challenges, and priorities.
• Drive upselling and cross-selling opportunities that deliver clear business value.
• Collaborate with internal teams to ensure smooth implementation and ongoing service delivery.
• Lead contract discussions and negotiations to foster sustainable partnerships.
• Monitor account performance, analyze KPIs, and present regular strategic business reviews.
• Stay updated on market trends and competitive developments to inform account strategies.
• Represent the organization at client meetings, industry events, and trade shows.

Requirements

• Bachelor’s degree in Business, Marketing, IT, or a related field (MBA preferred).
• Minimum of 7 years of experience in key account management, enterprise sales, or strategic partnerships within the software or SaaS industry.
• Proven track record of managing and growing complex global accounts.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to work independently across multiple regions and time zones.
• Strong experience with CRM platforms and account management tools.
• Fluency in English is required; proficiency in additional EMEA languages is a strong advantage.

What We Offer

• Full-time remote opportunity available for candidates across the EMEA region.
• Competitive salary package with performance-based incentives.
• Direct ownership of a global client portfolio that significantly impacts company growth.
• Ongoing professional development and international exposure.
• A collaborative and innovative work culture focused on long-term success.

If you are passionate about building strategic client relationships and driving measurable success, we encourage you to apply. Join a global software organization where your expertise will make a lasting impact across a diverse international client base.